This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
I am experiencing issues with the gas pedal getting stuck and I have to manually bend down and pull it up with my hand. I have bin going back and fourth with Nissan for a year now. I have videos to show the proof. I have 2 kids to drive in my car. I am really concerned about the safety in the car. I almost crashed a few times. I reached out to the attorney general and they are stating that I should change out the whole front end of the car. I cannot financially afford that and it isnt fair to me. I bought the car brand new and started having this issue 3 months after having the car. I have bin communicating with Nissan ever since.
While on the highway, I accelerated to pass a vehicle and the gas pedal stuck down quickly accelerating the car to over 90mph. I used the brake to slow the car, tried to stomp on pedal and ultimately had to remove my left shoe and jam my left foot under the pedal to pull it back up. I have manufacturer installed mats positioned in the proper placing with photographs to prove the all weather mat was pushed as far forward as possible.
On January 16, 2022, my husband and I had to be escorted off of the road by a police officer. Luckily, turning off the Pathfinder resulted in resetting whatever occurred. At that time, the vehicle would not accelerate past 20 mph and showing about 4000 RPMs. This happened a few more times in our neighborhood, causing us to turn it off and restart in the middle of the road. Since then, the Nissan dealership has changed the battery, claiming that it was the only computer reading. Within two days of the new battery, it happened again to my husband in Orlando. The dealership is unable to replicate the problem, and my husband and I are afraid as he uses the Pathfinder for travel with business to Atlanta. These "revving" events occur randomly, and the dealership is unable to contact the Nissan engineers until they are able to replicate the problem. It's two days now the Pathfinder has been in the shop with no progress. My husband and I are afraid as this is our work vehicle and only reliable source of transportation.
Upon attempting to rapidly and fully press the accelerator pedal to the floor, the accelerator pedal broke at the point where it connects in the footwell. This occurred while highway driving at an approximate speed of 70 to 80 mph.
A D V E R T I S E M E N T S
- Manchester, TN, USA