We bought a 2012 Nissan Pathfinder on September 17th, 2015 used for $27,999. We put $3,000 down payment on the vehicle. We were under the impression, and were told by our salesman that we didn't have to pay wi taxes and that any other taxes would be included in our loan. That proved to be false! if we would've known the il taxes wasn't included, we wouldn't have put such a larger down payment on the vehicle. We've had this vehicle now for almost 3 months and were thinking, ... "why make payments on something that has a lot of miles, when we could make payments on a brand new vehicle with no miles?" so we went to a different dealership to buy a new 2015 vehicle. While we are at this dealership, they inform us that when they ran the VIN #:, it came up that our Pathfinder has "structural damage" as well as "left front damage." All of which we were unaware of. Mad city sales never showed us a car fax, although they claim they did. They did not have a buyers guide on the vehicle when we test drove it. If they would've, we would not have purchased this vehicle. When we questions mad city about the damage, they said they didn't know about it, but were sure they had told us. Then, they call back and say they found papers with our signatures/initials stating that they showed us. These papers are dated for July 21st, 2015. We bought the vehicle in September!! so I don't see how our signatures got on these forms. It looks like they somehow copy and pasted our signatures onto these forms. We feel cheated and used and misinformed about the vehicle we purchased. I've since then checked into reviews of this company, and there are plenty of other customers who have complained about the exact same issue! they falsify documents to make a sale. We would like a full refund on this vehicle as well as the money they took from us.

- Warren, IL, USA