This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cd player suddenly stopped working while it was switching from one cd to the next. I did research on the internet and found that hundreds of people are having the same problem with the same Pathfinder at about the same mileage. The dealership informed me it would cost $500 to repair. The cd player ate up my cds and I can not get them out unless I take apart the dash and every time I turn on the ignition, I hear a series of clicking noises. There should be a recall on this disk changer.
Cd changer system no longer functional in vehicle, reported to Nissan and they refused to assist. Err2 or err3 message when trying to play any cd, bose head unit seems to work fine, problem is limited to the clarion 6-disc changer component. Othes have reported this same issue, Nissan needs to take action or face losing brand loyal customers.
Cd player in 2001 Nissan Pathfinder will not work properly, it will only click. I have discovered from the internet numerous similar complaints about audio components.
Factory cd changer for 2001 Pathfinder le becomes jammed, will not play cds or eject them, shows an error code of err2. After doing research on the internet, I found out that the unit is manufactured by clarion and that many owners of the same vehicle have had the same problem. I contacted a Nissan dealership, they informed me that the unit could be repaired for $230 plus labor and that there was no guarantee. Some customers have reported that the problem occurred again after the unit was repaired and/or replaced. Since the vehicle is out of bumper to bumper warranty, Nissan refuses to do anything about it. I'm not sure if anything has been done about this, but feel it is something that should be researched and that Nissan should issue a recall on.
On Thursday May 24, 2001, I went to pick up my Pathfinder at concord Nissan. My Pathfinder was in for warranty work, on the power controls for the driver seat and the cd player. Dealer had informed me that my 2001 Nissan Pathfinder le, VIN#[xxx], is ready for pick up. As I go over the repairs, I notice the front driver seat is not bolted in. I go and get the service manager, [xxx], and when he comes out, he really does not understand why I am upset. As [xxx] stands, chewing gum with his hands behind his back, he casually says, everyone makes mistakes. I tried to get [xxx] to see why it is such a big concern of mine, but I was unable to. I even told [xxx] that his I do not give a [xxx] attitude was unsettling. I asked to see if the mechanic is qualified to the repairs. I asked if there was a torque specification for these bolts and I was told, not every bolt has torque requirements. this dealership did make a huge mistake by not bolting in the driver seat. I have asked for a written letter of explanation of how this could happen.this mistake could have been catastrophic! bolts that hold a seat in place are not an option; they were engineered to be there for a reason. If these bolts had gone unnoticed a serious accident could have occurred, perhaps even death. This is a major safety issue and at what point is a repair facility responsible for the quality of work they do and safety of their customers? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Red Bank, NJ, USA