This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving truck got so bad it was hard to keep in road..would go side to side on highway and turns were not easy to say in lane.took to clarktire co..they replaced lots of parts and said mounts for shocks and struts were pretty badly rusted causing excessive movement of those.
The frame, including chassis, suspension and body has extensive rust. The suspension is caving into the chassis due to extensive chassis rust. The rust is not due to normal wear and tear of vehicle. It is due to inadequate coating to prevent rust. The vehicles of same model (year) of other makes have minimal rust compared to this vehicle. Even the mechanics I have approached have similar opinion that this vehicle across the board is poorly built, and more rust prone. The vehicle can be potentially catastrophic if the rust eats through and makes suspension/axles collapse, especially while driving. This vehicle had a recall for rust issues, but the recall only covered part of the problem, while there is more extensive issues with this vehicle.
I had to pay to repair the strut housing sheet metal, that was grinding against the steering arm, on the left side of the vehicle. The cost of the repair was approximately--and I am waiting to get the receipt, as it was paid by credit card---$1340. Was the name of the repair shop, . the repair was done before the recall campaign began. I am very disappointed and frustrated by Nissan's lack of response, since I was informed of the recall. They state, in the document, that was sent to me, that I am eligible for reimbursement of related expense of repair. I have been trying to get a hold of Nissan at 1-800-647-7261, and have not heard back from them, after numerous messages and voice-mails. Nissan has not gotten back to me, after repeated attempts to reach them. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
The left front strut tower has broken off from rust on the frame and is pushing up against the hood. My mechanic advised me that the vehicle is unsafe to operate at all and as a result of this failure I was forced to go out and purchase a new vehicle. I am the original owner of this vehicle and it has been meticulously maintained. It presently has just under 110,000 miles on it.
A D V E R T I S E M E N T S
- Granite Falls, NC, USA