Airbag Control Unit (ACU) Liquid Intrusion Voluntary Service Campaign
** Campaign Summary**
Nissan is conducting a voluntary service campaign on specific MY2013-2017 Nissan NV200 (M20) and MY2013-2016 NY Taxi (M30) to notify owners of a proper vehicle usage to prevent a potential liquid intrusion issue. The Airbag Control Unit (ACU) is located under the center console. Liquids spilled on or around the center console area or power washing the floor may contact ACU connections and the ACU circuit board. This may lead to corrosion of the ACU, which may result in illumination of the airbag warning lamp and deactivation of front air bags.
Nissan is requesting dealers to install a console tag and owner's manual card in each affected vehicle in their inventory. Console tags and owner notification cards have already been mailed to dealers. Nissan has mailed a letter to each affected retail customer with the same information. Additional actions to address the potentially affected vehicles will be communicated at a later date.
*** What Dealers Should Do ***
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. PM664.
NOTE: Only dealer inventory units are active in Service Comm at this time. If a retailed vehicle is identified in Service Comm, no action is necessary at this time as owners were mailed the notification letter included with this announcement.
- Beginning January 28, 2017, affected dealer inventory can be identified using DCS (Sales->Vehicle Inventory, and filter by Open Campaign)
o Refer to NPSB 15-460 for additional information.
Dealers may provide customer with campaign details outlined in this announcement and request a manual campaign closure by emailing campaign_manual_closure@nissan-usa.com
and providing the following information:
- Customer's VIN
- Dealer Number
- Campaign ID
2. Follow the procedure included in this announcement to place console tags in any affected vehicles currently in dealer invent
