Transverse Link Inspection
Dealer Inventory
Dealer Announcement:
Nissan is conducting a dealer inventory quality action to inspect and, if necessary, replace the right and/or left Transverse Link (TV) on 5,472 specific 2020 Murano vehicles identified in Service Comm. Due to a supplier issue that has since been resolved, the subject vehicles may have been produced with incorrectly forged transverse links that could reduce the structural integrity of the transverse links.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer.
What Dealers Should Do:
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â?? Open Campaigns I.D. PC767
â?¢ New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
ï?§ Refer to NPSB 15-460 for additional information
â?¢ Please continue to check newly arriving inventory for campaign applicability.
2. Use the attached procedure to inspect vehicles affected by this quality action.
â?¢ If the TV lot code marks are good, do NOT replace the TV Links.
ï?§ File a claim for the inspection, and release the vehicle for sale.
â?¢ If the TV lot codes are Suspect and inspection shows a machining deformation or lap condition, provide the requested information below in an email to nnafqasupport@nissan-usa.com and HOLD the vehicle:
ï?§ E-Mail Subject Line: PC767 Murano TV Link Inspection
ï?§ Dealer Name:
ï?§ Dealer Code:
ï?§ Dealer Address:
ï?§ VIN:
