10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,450 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Nissan Murano seat belts / air bags problems

seat belts / air bags problem

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2019 Nissan Murano Owner Comments

problem #4

Aug 092023

Murano

  • miles

A D V E R T I S E M E N T S

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

- Liberty, TX, USA

problem #3

Mar 012023

Murano

  • miles
Passenger detection sensor went out so air bags would not deploy.

- Daingerfield, TX, USA

problem #2

Dec 272019

Murano 6-cyl

  • 4,000 miles
Deployed under dash airbag broke right knee tibia bone. Vehicle was stationary preparing to turn left on the intersection when the vehicle going in opposite direction collided with with stationary Murano. No damages due to an accident but improper design of the under dash airbag with projection for up to 6 month recovery. In us vehicles legs are position differently since pedals on the different levels and right led is almost stretched hence airbag shall accommodate for it.

- Pittsford, NY, USA

problem #1

Aug 012019

Murano

  • 1,800 miles
The passenger no airbag light intermittently appears when a passenger is sitting in the passenger seat of my new vehicle (approximately 3100 miles). This has occurred on multiple occasions when the seat is in an upright position when the vehicle is in motion and once when the passenger seat was reclined, also while the vehicle was in motion. The no air bag light stays on while the vehicle is moving or stopped and sporadically turns off. The cause is unknown. Nissan sent a specialist to the Nissan dealership to repair this issue, among other things. I was told by the representative of Nissan Consumer Affairs (the "rep.") that the specialist resolved the air bag issue by making 'a adjustment", and it was not a repair because no parts were replacement. This 'adjustment' did not resolve the issue. The passenger no airbag light continued to sporadically appear. I brought the vehicle back to the dealership and showed them another video of the air bag issue. Despite the videos of the airbag issue, the dealership and the rep. Told me that "they could not find anything wrong and the airbag is functioning as expected". I was also told by the rep that the videos of the airbag issue were not sufficient, "Nissan has to confirm it". the dealership indicated that when the passenger seat is reclined more than 50% the passenger and driver side airbag could be affected. This is irrelevant, because the no airbag light appears when the passenger seat is in the upright position. The airbag is not functioning as expected. Nissan's failure to diagnose what is wrong with the airbad does not negate the fact that there is a serious defect with the airbag that is likely to cause death or serious bodily injury. It is clear that there is passenger side airbag issue and Nissan's response as discussed above is unacceptable and creates a serious safety issue.

- Santa Clara, CA, USA

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