This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear spoiler of this vehicle was disconnected (torn apart) from the main body while I was driving in a high way with my new-born baby. Person in an auto-shop told me this car was already bad-made and it was already loosely connected. Nissan didn't take my case seriously.
Current mileage is 9,900. Three times now while driving on the highway, the A/C stops blowing through the air vents in the cabin, even though the compressor is still audible in the dash. Three times I have visited the dealer for service and have been sent home three times saying they cannot duplicate the issue. Of course they can't because this in an intermittent problem that happens after an hour of driving on the highway. When the service tech finally gets to the car to begin the diagnosis, the car is cold and works fine. I filed a complaint with Nissan corporate and they said the same, they could not authorize a repair until a dealer could duplicate the problem and document it. I even took a video with my phone of the issue live when it happened on the highway while my wife was driving. In the video, you can see the air is not blowing a piece of paper in front of the vent but the A/C is set to max and turned on full blast.
- Wylie, TX, USA
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- Westmont, IL, USA