This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple times I will get a warning that emergency braking is not available for an obstruction. But no obstruction. The FEB system light will come on out of nowhere-?? literally nothing around! Causing cruise control to disengage and not work again until I stop and restart the car ? no actually crash has occurred, but if this can-??t be fixed I see it as inevitable! Please advise on what to do. This also I believe is the reason why I-??ve had to replace front breaks and rotors TWICE IN 2 years!!!
All of the safety lights came on including ABS and AWD sensor. I took my car to DeMaag GMC Nissan in Battle Creek MI and they said that the ABS Actuator is bad. I see that there has been a recall for this for the 2016-2018 Nissan Murano but they say that mine wasn't included and they told me that this was the issue. Why is it not included?
On Jan 21, 2021 I was driving our Murano and was in the drive thru line at the county health department parking lot, to receive my covid-19 vaccination. As the line moved, I slightly pressed the gas pedal moving slowly up in the line. When the vehicle in front of me stopped I slid my foot to the left to press on the brake. My foot slid behind the brake pedal and I was unable to apply the brakes. My rate of travel was less than 2 mph, I placed the transmission in neutral in an attempt to stop the vehicle. The vehicle continued to coast as I tried to remove my foot from behind the brake petal. Moving my foot to the right it hit the side of the gas petal (the vehicle was still in neutral). As I struggled to free my foot, I was finally able to do so. Unfortunately, my vehicle bumped into the car in front of me. There is no damage to that person's car, my car receives some scratches on the bumper. My concern is if this would have happened while I was traveling at a higher rate of speed. This incident could have been a lot more serious and even fatal. I believe I did nothing wrong and there should be no way a person's foot can slide behind the brake pedal. Then, they must struggle to free their foot.
3 incidences of sudden, immediate automatic braking without obstacles or other cars in front of ours. 10/15/2020: Mid day, sunny/dry conditions, residential street. Moving forward from a stationary position and below 10 mph. Car suddenly stopped, loud noise, warning flashed on dash board. No other vehicle or object noted in front of car. 10/20/2020: Between 8:00-8:30pm, dry conditions, city street. First car at intersection moving forward from stationary position at green light. While moving through intersection, car suddenly stopped, loud noise, warning flashed on dash board. No other car or object was in front of our car. 10/24/2020: Between 7:00-7:30 pm, conditions dry, city street. Again first car at an intersection. From stationary position and at green light moved forward into intersection. While moving through intersection the car came to a sudden, halting stop, loud noise and warning flashed on the dash board. No other car or object was in front of our car. In each of these three incidences the car was in drive, the accelerator was slightly depressed for slow acceleration and for no reason the car automatically, suddenly halted.
- Portland, OR, USA
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I have a 2018 Nissan Murano platinum AWD. I will be driving on cruise control and it will turn off and the collision light lights up and car will come to a stop. The warning system gives a clue as to what is going on, it says radar obstruction. This happens at any speed, at random, with or without cruise control and has been happening many times a day for months, sometimes with the car behind me almost hitting my car because of the fault of the system. I took it to hgreg delray Nissan and they basically blew me off as if it wasn't an issue. The service manager actually told me to drive it and when the light comes on bring it back to him. They didn't even do a test drive! well, I left that dealer since they are unwilling to help out with what I think is a severe motor vehicle safety issue. I will continue my quest to get this fixed at another Nissan dealer. I have heard of a few people with the same issue having some success when the dealer has replaced the radar sensor.
I rented this vehicle from enterprise and while driving on old country road in westbury, New York, all of a sudden smoke filled the car and my foot felt really hot like it was on fire. This occurred suddenly without any warnings, causing me to lose visibility and crash into another vehicle and ultimately a tree. I lost consciousness.
While driving with cruise control set at 80, I passed a vehicle and as I began to return to the driving lane from the passing lane, the control panel beeped and a warning "front radar unavailable due to obstruction" appeared and the vehicle immediately decelerated drastically and the cruise control was disengaged and disabled. I had to react quickly to avoid a rear collision by accelerating rapidly. There were no vehicles in front of me or on either side.the cruise was disabled for about 4-5 minutes. This happened a total of 12 times in a 5.5 hour trip. I googled the problem and realized that it was ongoing for many years and involved a recall on other vehicles, but not mine. I took it to a dealer where they indicated a faulty icc module that I am having to replace at a cost of over $1000. (it is being fixed today so I do not have the invoice yet.) this is dangerous and should be a recall part before someone gets killed or seriously injured.
I was driving for the first time in this vehicle on interstate with cruise control activated and the car sensor speed control set to the lowest setting. I changed lanes to pass a car, and after passing, signaled to return back to the lane. The car suddenly beeped and a warning appeared "front radar unavailable due to obstruction" and the car suddenly deactivated the cruise control and braked. There were no vehicles in front or beside me. I floored the accelerator so that the car behind me didn't hit me. It happened several more times, so I turned off the cruise control until I could safely stop and check the manual to see what happened. I googled the warning and immediately saw that this was a common problem. On my return home it happened at least 8 times with no warning in a 3 hour trip. The cruise control remains deactivated for a period of time before you can engage it again.
Whether it be a few seconds after driving, or a minute or two, the warning 'unavailable front radar obstruction' appears on the dash board. This indicates that the automatic collision avoidance system has been disabled. This is the radar system that monitors the distance between the vehicle and any object in front of it, that first alerts the driver if they are approaching an object ahead rapidly and if no action is taken on the drivers part, will then try to slow the vehicle down by applying the brakes to help avoid or mitigate the impact of a collision. This system is not supposed to automatically turn itself off. This happens every single time the vehicle is used and seems to be a well documented phenomenon by Murano owners, through unofficial Nissan Murano forums, as well as here on digital trends 'https://www.digitaltrends.com/cars/faulty-radars-compromising-Nissan-emergency-braking-system/?amp' with the 2015-2018 Nissan Murano and other Nissan vehicles.
While driving my 2018 Nissan Murano, all of a sudden my vehicle began to de-accelerate and lost it's ability to accelerate. I immediately attempted to pull onto the median of the highway and realized that my brakes were malfunctunctioning, but by then my vehicle was at such a low speed that the brakes were able to stop my vehicle when the peddle was depressed all the way to the floorboard. Three warning lights were indicated on my warning screen and my RPM indicator was bouncing up and down. I called my dealership (my vechicle, was still under factory warranty) and they directed me to a number to call for towing services. In the meantime, I cranked my car several times, and each time the same warning lights were on, the RPM indicator continued to bounce, and the vehicle's engine was geared up while the vehicle was shaking. After my vehicle was taken to the dealerhip (petro Nissan in hattiesburg, ms) they told me that the only way they could diagnose and repair the malfunction was to "replicate the malfunction in my vehicle". after three days, the dealership said that the malfunction was not replicated so there was nothing the dealership could to repair the malfunction. The dealership also refused to furnish me with a loaner car because the malfunction wasn't diagnosed. So, I am now in a situation where my car remains unsafe to operate, but I cannot in good conscience sell or trade it in and allow someone to operate this dangerous vehicle. I am in a very precarious situation but cannot afford to simply sideline this vehicle and purchase another. Nissan is forcing me to operate a vehicle which is a danger to the occupants of this vehicle and to those others on the streets and highways.
The contact owned a 2018 Nissan Murano. The contact stated that while his wife was driving approximately 50 mph, when attempting to press the brake pedal in order to stop for an oncoming turning vehicle when the brakes failed. The contact stated that they ended up crashing into the turning vehicle causing the vehicle to bounce off of the other vehicle and hit a nearby guardrail. The airbags did deploy and smoke emitted from them. The police were contacted. A police report was filed. The vehicle was towed and deemed totaled. The contact stated their wife needed to be cut out the vehicle and taken to the hospital via ambulance. The wife sustained injuries to their right leg, ankle, and the rib area. The contact who was the passenger received injuries to their left knee and head where medical attention was needed. The contact had not contacted the dealer however prior to the failure being experienced the vehicle had a 21,000 mile inspection. The vehicle had not been diagnosed. The manufacturer was not made aware of the issue. The approximate failure mileage was 22,000.
Car brakes hard all the sudden, almost cause me a accident, I clean the sensor thinking it qas dirt is doing the same thing. Also when that happens the center screen goes off I lose the radio. I have to turn off the car and on again.
Forward collision system keeps malfunctioning. Shows a warning 'front radar unavailable due to obstruction, ' message. Nothing in front of it. Turns on and off while driving. Happens at all different speeds. Has been happening for several weeks and getting worse. Was told $1200 to repair from dealer.
Purchased 2018 Nissan morano sl SUV on 12/14/2019. Driving from dealer on 4 lane highway, approx. 3 mi., dashboard displayed 'unavailable front radar obstruction'. it has randomly displayed this ever since. Nissan dealer stated they have been 'desensitizing' the radar as a remedy but denied having any previous knowledge of this defect.
When driving in cruise control, the vehicle will suddenly flash a signal stating "front radar obstruction, unavailable" which disengages the braking system while driving in cruise control, . this almost caused a major accident on the highway because the radar failed to alert and automaticall slow car down. This also causes a hazard when driving on regular streets as all of a sudden the signal flashes inexplicably and unpredictably which causes a distraction while driving.
I just purchased a 2018 Nissan Murano platinum "as is" with no warranty. After driving I am now noticing a beep and message across dash that says "unavailable front radar obstructed." Cruise control is not even on. I researched the problem and found it is a very widespread problem with several Nissan models. I am so frustrated now. I am afraid to use cruise control which I like to use from time to time when traveling. If there is a fix I don't feel that I should have to pay for it. This is a problem Nissan has known about due to a defective part. Not sure where to go from here or what to do.
Obstacle radar failure (front) - vehicle in motion ; "city street" " driving straight " dash warning ; front collision radar obstructed. No obstruction noted by dot certified inspector. Inspector witnessed warning on dash while vehicle in motion - warning occurred approximately every 10 minutes while in motion on city streets... warning occurred regardless to whether there was surrounding traffic in the vicinity.
I bought my 2018 Nissan Murano on Jan 31, 2019. The car was supposedly built with all safety features and I felt good about it until I started getting the message "unavailable front radar obstruction". this affects the ABS and can also affect the cruise control if being used on the highways. It's a serious issue that can inadvertently cause accidents. This is a known and well advertised issue on Nissan's website. I sincerely hope the company will correct the issue whatever it takes to assure the vehicle is safe on the road.
While driving, a safety light keeps coming 'unavailable front radar obstruction'. this happens even without anything blocking the radar. This also controls the cruise control and if not working cc gets disabled. It also controls emergency braking.
A D V E R T I S E M E N T S
- Louisville, KY, USA