This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.
The contact owns a 2017 Nissan Murano. The contact stated that while driving approximately 65 mph, the glass moon roof exploded without impact. The moon roof was closed when the failure occurred. The vehicle was not taken to be inspected or diagnosed. The vehicle was taken to the local glass repair facility to be repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 26,000.
The contact owns a 2017 Nissan Murano. While driving 10 mph, the panoramic sun roof exploded and the interior of the vehicle sustained water damage due to rain. The contact called a local dealer (kelly Nissan of woburn, 95 cedar St, woburn, MA 01801) and was informed that the glass was struck by a rock. There were no injuries. The vehicle was not repaired. The manufacturer was not notified. The contact was upset that he had to use his insurance. The failure mileage was 2,500.
- Wakefield, MA, USA
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- Fort Worth, TX, USA