This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact-??s mother owns a 2017 Nissan Murano. The contact stated that on numerous occasions while driving at various speeds, the vehicle hesitated and stalled. No warning lights were illuminated. The contact stated that after a few hours, the vehicle was able to be restarted. The vehicle was taken to a dealer where the failure could not be duplicated; however, the contact was informed that the catalytic converter needed to be replaced. The vehicle was then taken to an independent mechanic where the catalytic converter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Rear differential broke and was replaced along with the CV axle shaft. Broken part is at repair shop. unknown if it is still available for inspection. Problem occurred suddenly while driving on the interstate. The high speeds could have caused an accident. Problem was confirmed by an independent service center Woody's Auto Repair Service Ankeny IA. Vehicle and component have not been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or prior symptoms of the problem prior to failure. First appeared in Dec 2022. Car was at repair shop ~21/2 weeks while being assessed, locating parts, and being fixed.
I bought the car used from a used dealership on February 28. On May 12th, I brought it to the shop for a few things but mainly due to the battery being corroded along with a battery light that comes and goes, but also for there being a slight skip in the transmission. The car would buckle when shifting from 1st to 2nd gear. The shop called me back on May 23rd and said the car was ready and they found nothing wrong with the transmission. They claimed they found no codes or could not recreate the issue. I brought the car back a week or two later due to the battery light still flashing randomly. While taking the car for a test drive with the mechanic, it buckled pretty hard and I told the mechanic that-??s what I had been talking about and he just brushed it off. On July 23, while driving home, my car bucked REALLY hard 5 times and then stopped accelerating past 20 miles per hour. On august 11th, I tried taking it for a test drive and it drove completely fine, like nothing had ever happened. While heading back to my house, I lost all gears and the car stopped accelerating while I was going up a hill. My rpm-??s went way up but my car started to roll backwards down the hill. My grandmother happened to be behind me and she ended up pushing into my bumper and pushing me up the hill due to there being no pull of section and the speed limit being 50 mph. There were no lights on my dash indicating there was a problem. If my grandmother wasn-??t there, it could have been much worse. I talked to someone at a local Nissan dealership and he claimed that my transmission is going and that even though my car is doing the same thing as a lot of the recalls and cars they offered extended warranties on, that mine didn-??t qualify for one.
Car hesitates when pulling out into traffic! if I come to a rolling stop or a full stop and try to pull out, the car seems like iy may die but eventually kicks in, but seconds could mean a collision. My husband says he does not experience this and its my driving, but my daughter has had ths happen also and I have others witness this also. This is an ongoing problem, makes me afraid of driving my new car.
- Monroe, WA, USA
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While accelerating mixed between pulling from zero mph upwards of 40mph the vehicle has a high pitched squealing sound. This happens on any roadway while the car is in motion. It does not happen when the brakes are being used, only while accelerating and pushing the throttle. My transmission will sometimes hesitate or 'think' when shifting from reverse to another gear. Sometimes it is very loud was a large 'thunk' sound coming from underneath the car. The car also seems to make a whining noise when shifting out of different gates. (park, reverse, drive, etc) I have had the dealership check multiple times and they say it is normal operation. I've taken out other Nissan Murano's in the same model and it does not do this.
This has happen numerous times, the transmission a cvt has big problems that has caused my wife and I great concern. When we go to take off and really have to step down on the peddle because of traffic flow. We have semi's traveling on our road and other roads, when this occurred the first time after purchasing the car we thought it was bad gas, but since then we have been in critical situations because the transmission is not working. The transmission in question is very unsafe in this vehicle it almost stops for a few seconds. We have seconds away from 18 wheelers crashing into us, or cars where you have to pull out in traffic. What bothers me is my wife drives this vehicle at least once a day. Sometimes with my daughter, and grandson. Where we live big trucks hauling wood to the paper mill have almost crashed into us on numerous occasions, same with cars.some even showing road rage when my wife is minding her own business, and same with me. This problem has caused us to know that the transmission is doing this on a regular basis. When the car is in motion, we have even been put in the medium because of this cvt problem, and we believe by looking on the web now, and asking the mechanic we always use has said the same. We have had this car since July 2018. We know now it isn't bad gas, or the injectors needing clean, or the transmission oil needing change. We however know that with this safety problem it will be just a matter of time if not us but someone driving this type of vehicle will either get hurt, or may start causing people to die. We live right off of a two lane road, sometimes it is when we are pulling out, sometimes when we are going on the expressway way, sometimes when passing slower traffic, or on a city intersection. It acts at first like the engine is going to stall, seconds count in driving, we don't feel safe in this car anymore.
Vehicle has 35,700 miles on it. Bought the vehicle June of 2018 with 30,000 miles on it. While driving 55 mph or faster and you go and try to pass slower traffic whether it's on the highway or freeway and you turn the wheel to change lanes while pressing down on the accelerator to speed up, the transmission does not down shift and speed up. The RPM gauge increases and the engine revs high but the vehicle does not increase in speed. After you straighten out the steering wheel the vehicle all of a sudden down shifts and takes off. It is dangerous for people pulling out into traffic to pass cause the vehicle will not increase in speed and it leaves you tooling along in oncoming traffic. It is under factory warranty and I took vehicle into the Nissan dealership. I was told everything was fine and there wasn't anything that could be done because there wasn't any trouble codes stored in the vehicles system. It does this at least once per month and no trouble lights come on inside the vehicle. I have made multiple complaints to the dealer about this and nothing has come of it. I have made multiple inquiries about this online to Nissan directly and vehicle mechanic type sites. I haven't heard anything back from Nissan themselves but other mechanic type sites have come to the same conclusion, it has to be the a computer module or traffic control system. Something to do with the computer system or modules themselves. No trouble codes therefore nothing is wrong, is Nissan's stance. For what I have read, other people have had similar problems with this cvt transmissions. This has been an ongoing problem for me and my family and Nissan has not been any help, which surprises me. This is a safety issue. If you pull out to pass in oncoming traffic and the vehicle won't accelerate it is dangerous. If you pull into.the left lane on the freeway to pass and can't, it is dangerous!
When making sharp turn (left or right) into fast moving traffic and driving straight after the turn, while pushing accelerator pedal hard, the RPM will go up high but the speed will not (it will increase very slowly). The RPM would stay high (5000 to 6000) there will be lots of noise from the drive train but nothing will happen to lower the RPM. In order to make the cvt work properly after that, the accelerator pedal has to be fully released and the RPM will have to go down. I can replicate this condition most of the time (it depends on whether the accelerator pedal is pushed hard enough while turning), and it has been happening ever since purchase of this car. At the dealership garage I was told that since there is no fault code they can't help and refused to take a ride in the car.
The contact owns a 2017 Nissan Murano. While driving 10 mph, the accelerator pedal was depressed and the rpms increased; however, the vehicle failed to move. There were no warning indicators illuminated. The vehicle was taken to a local dealer (girard Nissan, 425 gold star hwy, groton, ct 06340). The failure was unable to be duplicated; however, the software module update was completed. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 5,800.
In 9000 miles, I've had this occur 3 times. Immediately after turning - straightening out, acceleration will not kick in. I see the rpms going up as I am hitting the gas, but the vehicle is not getting any power to the wheels - I was actually slowing down from my turn inertia. I had my car up to 5000 rpms, but I was still only going ~25-35 mph. Very dangerous if I pull into traffic. I had my vehicle looked at by the dealership, however since there were no codes, they could not find anything wrong. I contacted Nissan customer care and they are not interested in troubleshooting if there are no codes. The date listed is approximate.
A D V E R T I S E M E N T S
- Flemington , NJ, USA