4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,130 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Nissan Murano miscellaneous problems

miscellaneous problem

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2016 Nissan Murano Owner Comments

problem #14

Feb 112023

Murano

  • miles

A D V E R T I S E M E N T S

After opening my hood to check the engine oil, the main hood latch would not engage, to keep the hood down, the only thing holding the hood is secondary latch. I was over at my uncle's house when this happened and could not take the freeway home fearing that the hood might pop up while driving at a higher speed than on the city streets. When I got home, I got on my computer, and found that NIssan has a recall on other models for defective latches for the same year as my 2016 Nissan Murano. I plan on taking it to the Nissan dealership to get it fixed this weekend.

- Lakewood, CA, USA

problem #13

Dec 212022

Murano 6-cyl

  • miles
On multiple occasions the engine has cut off. once a few seconds after starting the engine cut out. another time while waiting in a turn lane to turn left the engine cut out. Another time while driving in the center lane the engine cut off and additional times. It has cut while in Park, it has cut off while in Drive. This is very unsafe especially when driving and there are other drivers. There is no warning it is going to happen. This is my teen's designated vehicle and we have another teen who will be driving this car soon. We took the car back to the dealer just a few days after purchasing to have it checked out. THey kept it for several days but couldn't find any issue. We picked up the the car back but after a few weeks the engine cut out twice and we took it back in. This time, there also happens to be a small oil leak. They said something about replacing the bank2/banking cellunoid and it might be a timing issue.

- Leander, TX, USA

problem #12

Jul 212021

Murano

  • miles
I was driving down the road, state highway 78 in Alabama, while going roughly 55 mph, when I heard what sounded like a gunshot or explosion. I stopped to assess the situation, thinking I hit something or a tire exploded. Upon further investigation I discovered that the sunroof had actually exploded. As you can see from the pictures the glass pushed upward and out instead of in and down.

- Anniston, AL, USA

problem #11

Feb 192021

Murano

  • miles

A D V E R T I S E M E N T S

Vehicle has a constant ringing or buzzing sound coming from the rear bumper whether car is on or off constant ringing seem to appear when I'm washing the vehicle and the temperature is low

- Buffalo, NY, USA

problem #10

Jun 082019

Murano

  • 37,000 miles
Intelligent forward collision warning radar sensor failure. Failed at 37K miles. Manufacturer agreed to no charge replacement after owner filed complaints with outside agencies.

- Wappingers Falls, NY, USA

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problem #9

Aug 072020

Murano

  • miles
Lel modelo presenta luz en el panel del conductor. La unidad fue scan en autk centro Nissan expertos en la unidad Y reflejo codico que indica que el radar frontal de coalicion est defectuoso. Este modelo Nissan Murano a presentados en otras unidades que esta pieza ES tiene problemas Y que el manofacturero recomienda reemplazo. La compaia de garantia extendida con tel 1 800 323 5771 con #contrato prad1-51224 indican que para ellos la pieza no esta defectuosa aunque en el scan aparezca como falla. Hable con jose, efrain Y aun esperando llamada del gerente antonio los cuales indican que para ellos no ES suficiente Y no van a autorizar la pieza. Esta pieza no ES un accesorio en un vehiculo esta pieza puede causar O evitar un accidente.

- Canovanas, PR, USA

problem #8

Jul 102020

Murano

  • 39,000 miles

A D V E R T I S E M E N T S

Back up camera display is often, but not always, showing a black screen when I put the vehicle in reverse. I have to put the vehicle in park and then reverse again to make it work. This happens anywhere, in the garage, in a parking lot or anyplace I have to put the vehicle in reverse. It is not consistent but happens enough times to be a safety issue.

- Fairfax, VA, USA

problem #7

Nov 042016

Murano

  • 4,963 miles
Titanium edition - periodically on start up (stationary) of the car the seat will move forward, and sometimes the back will recline when this happens. The steering wheel will drop down a little bit and the seat memory and steering wheel will be reset to the position the seat moved to and the steering wheel dropped down to. This has been occurring since the vehicle was new and it also happened on my old Murano that was repurchased from me by Nissan. 26 occurrences in 34,000 miles.

- Woodbury, MN, USA

problem #6

Feb 102020

Murano

  • 80,000 miles
Front radar unavailable due to obstruction light illuminates after approx 10-15 min of driving though no obstruction exists. Rear hatch button & outside door lock buttons intermittently work.

- Rockford, MI, USA

problem #5

Oct 032019

Murano

  • 74,000 miles
Surging while driving. The dealership picked up my Murano on 10/4/19 and has been unable to find the solution to the problem. I am being told they can not duplicate the problem that I had on 10/3/19. This same problem occurred a few months ago and I was told the problem had been identified and repaired. Yet, this time can't find a problem. Also, the dealership service department can not find a record of this repair. I tried to tell the Nissan service manager about a (tsb) ntb 18 041A dealing with the automatic braking system on the 2015-2019 Nissan SUV's and cars. He told me that was not the problem because there would be a code when the diagnostic was performed. My husband has cancer and I drive him to and from duke cancer center (160 miles round-trip). This problem occurred again and my Murano keep surging and needless to say by the time I got him home he was so very nauseated. A trip that normally takes about one and half hours took four and half hours. I am horrified this problem will occur again and I refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist.

- Dunn, NC, USA

problem #4

May 192019

Murano

  • 37,000 miles

A D V E R T I S E M E N T S

2016 Nissan Murano. Front radar unavailable. Bought the car with Apr.33K miles. Noticed light coming on and alarming at Apr. 37K miles.radar unavailable warning appears multiple times during driving.waiting for reply from Nissan corporate to see if they will cover repair.safety issue

- Wappingers Falls, NY, USA

problem #3

May 092018

Murano

  • 27,000 miles
Warm day, driving with the sunroof open on the hwy in stop in go traffic. All of sudden hear this loud boom and the panoramic roof shatters. Traffic was going about five to ten miles an hour so I know it wasn't a rock that hit it. Plus my location was not under anything thing, no trees, no bypasses. Dealership is saying a rock hit. Geico is calling it comprehensive damage (higher deductible, instead of glass repair ($50 deductible)). I was able to continue driving, glass fell in the back seat.

- Norfolk, VA, USA

problem #2

Feb 022017

Murano

  • 10,800 miles
My six-month old 2016 Nissan Murano platinum had spontaneous combustion of moon roof while driving on freeway in good weather. There were no cars around me and no overhead pass. There were no bumps in the road. I saw no rocks or anything coming toward the car. There was no previous damage. I heard a snap sound and a loud bang like a gunshot or bomb. It scared me. I didnt know what had happened until I was off the freeway and checked my car out. The dealer will not pay for it. They say it was a rock. There was no rock seen and no rock found in the hole on top of my car/moonroof. Research online shows that many people all over the world are reporting this happening for Nissan and other car makes. All the pictures and the stories reported are the same. I took pics. Car makers are using cheaper, thinner glass for moon/sun roofs to keep decent mileage. The glass can be installed wrong, tempered wrong or is not fitted well causing it to have issues with pressure. I have noticed most of these reports indicate the occurrence while the car is traveling on a freeway where it would be higher speeds than in the city. Please investigate. Nissan of bakersfield needs to pay and stand by the customer in this concern of a defective product.

- Bakersfield, CA, USA

problem #1

May 232016

Murano

  • 50 miles
Nissan Murano complaint, I purchased a 2016 Nissan Murano in may of 2016 and since I have owned it I have been having problems with the traction control system bogging down acceleration if I am coming off a curb cut or going over a pot hole or irregularities in the road. I live off a 55 mph road where I am required to get into the left lane to make a turn in about a 1/3rd of a mile after making a right on highway and the engine boggs down and will not accelerate after going over road irregularities putting me in constant danger every day leaving for work. The same problem has happened making a left turn across traffic if a pot hole is present and I have the same problem coming out of stores or shopping centers due to curb cuts. The car just will not accelerate and takes over 16 seconds to accelerate from 0-60 mph leaving me with many cars coming down on my back at 55 mph which is very scary and places me in danger almost every day. Making lefts at large intersections can also be very scary, because I never know if I will be T-boned if there is irregularity in the intersection. The problem occurs from a dead stop with the engine hot or cold. I did a test drive with a Nissan technician and he was able to see the problem first hand, but says that the car is supposed to do that due to the traction control system. We then turned the system off and the same problem happened again. This is a very scary defect that puts my life in danger almost every day. I have lived in the same development for 15 years and never had this problem with any other car that I owned, if this defect is inherent in this vehicle, the car should be recalled. Nissan has pretty much washed their hands of the situation and I don't know where to turn. Thank you

- Commack, NY, USA

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