This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions the engine has cut off. once a few seconds after starting the engine cut out. another time while waiting in a turn lane to turn left the engine cut out. Another time while driving in the center lane the engine cut off and additional times. It has cut while in Park, it has cut off while in Drive. This is very unsafe especially when driving and there are other drivers. There is no warning it is going to happen. This is my teen's designated vehicle and we have another teen who will be driving this car soon. We took the car back to the dealer just a few days after purchasing to have it checked out. THey kept it for several days but couldn't find any issue. We picked up the the car back but after a few weeks the engine cut out twice and we took it back in. This time, there also happens to be a small oil leak. They said something about replacing the bank2/banking cellunoid and it might be a timing issue.
I am having transmission issues. The car vibrates when I am driving and accelerating between 15-50MPH. I also have water coming in my vehicle and causing mold from the passenger side. I have taken the car to 3 dealers and I have contacted Nissan. There has not been a resolution yet. I had the transfer case repaired twice within less than a month at a Nissan dealer. The vibrating/growling noise is still present. I simply want my car to be fixed
The contact owns a 2016 Nissan Murano. The contact stated that water was leaking into the front driver-??s side of the vehicle. Additionally, the engine was making a grinding sound and vibrating while attempting to accelerate. The vehicle also had an oil leak from the transfer case. The contact took the vehicle to a dealer who replaced the transfer case however, the leak recurred approximately a month later. The repair was completed again however, the vehicle was still emitting an abnormal sound. The contact was also informed that the torque converter needed to be repaired. The contact was informed that the torque converter was not damaged enough to be replaced. The contact took the vehicle to a certified mechanic who diagnosed that the transaxle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.
I took my Murano in for an oil change and had a 30K service check done at that time. A broken engine mount was found. Since the car had just 36,134 miles on it and I purchased it new with 281 miles on the odometer (dealer trade), I contacted Nissan customer service to request that it be considered covered under warranty. They emphatically denied my claim, thereby losing a loyal, repeat customer. I could understand if I was 10K over warranty, but 134 miles? this is a huge safety concern and I'd like for the broken engine mount to be noted. If I can help others by contributing to a recall or at least warning them of poor quality and bad customer service, then I'll feel I've done my part.
My vehicle will lurch forward and then when I come to a stop, it will stall out. I took it to my service provider and they told me there was an issue with the torque converter in the transmission. I take it to the Nissan dealer and they tell me there is no issue and they don't know why this is happening.
- Goshen, IN, USA
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I have owned this car for 5.5 months now.it has a ramdam problem when I try to pull out.when I push the gas pedal down it may or may not pull out but if it hesitates [from 3 to 20 seconds] it will finaly pull out but if you have the pedal pushed down it will take off real fast when it gets ready to go.the problem is you do not know when it will deside to take off.it has done this between 40 and 50 times since new.I think this is safty issue because I can see how some one could pull out into traffic or into the back of someone if it was to take off at the wrong time.it has my wife afraid to drive it.I've had it to two dealers and they say they check it and can not duplacate what I say it is doing so they can not do anything about it.most of the time it does this when I pull out from a stop weather in traffic or at a stop sign and weather the car is hot or cold.
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- Leander, TX, USA