My Murano's Bluetooth fails to connect to my cell Phone about 15% of the time, this occurs most times after 2 or 3 hours into a trip and I make a pit stop. When I get back into the vehicle to continue my trip there is a good probability that the Bluetooth is not going to even search for my phone regardless of how many attempts I make. I always have to wait 30 t0 40 minutes later, stop the car, shut the engine down and restart the car to have a chance of reestablishing a hands free connection. I carried my vehicle in for service July 21st and left it for 8 days only to be told that even though technicians were able to replicate my issues, Nissan USA refused to authorize a replacement unit, because they were aware of the problem and are working on a fix. I will reportedly be notified when a fix is found. Fat Chance!!!!

I wonder how many Muranos are being sold daily without the customer being informed oft the existing issue.

I feel as if I have been Hood winked. A new car that came with issues that Nissan refuses to repair. My problem has existed since January of this year, and I purchased the vehicle in November of 2016.

I purchased my new Murano on 2-29-16 and my salesman assisted me with syncing my phone with my new vehicle. Immediately after driving off the lot the day I purchased the vehicle I called my husband to test my hands free blue tooth phone device and the sound went from "Mute" to "Extremely Loud" and I was not able to control the volume with the volume knob. I took the vehicle back to the dealership the next day and they had 2 sets of Engineers come from Nissan to evaluate the issue. I was told they would look into the issue and would get back to me with a fix. After numerous calls to the dealership I called Nissan Cooperate and was advised that they did not have a fix at this time for this issue. I asked if the car qualified for "Lemon Law" and I was informed it did not. How can a dealership sale a vehicle when all of the features do no work and the manufacture and can't find a fix for it????? The General Manager at the dealership did contact me and stated that he was going to evaluate the situation further and if they could find that the issue did not happen on the other Muranos they would order me a new Murano and swap out with me. The General Manager contacted me a month later to tell me that ALL Nissan Muranos on his lot were also encountering the same problem. I am dumbfounded how Nissan can get away with this problem with out offering a fix. Now I am stuck with a new car in which all of the features on it does not work as they are supposed to. I am in the process of filing a complaint with the BBB.