SERVICE INFORMATION Please share this bulletin with "sales staff" and staff associated with maintaining dealer stock vehicles. If an SD Map Card is removed from a Navigation/audio unit for any reason, the card MUST be returned to only the Navigation/audio unit that it came out of. SD Map Cards have data on them that is specific to the Navigation/audio unit that they are originally from, and may cause operational errors if installed into Navigation/audio units that they are not compatible with. - Keep track of any SD Map Cards that are removed from the vehicle by VIN, and return only to the same vehicle that it was removed from. - Do not remove the SD Map Card when returning the Navi/audio head unit for parts warranty. Head units must be returned with correct SD Map Cards or dealer will be charged back. See this bulletin for further detail.
