This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Nissan Murano. Consumer writes in regards to vehicle hood and front seats issues. The consumer stated the first issue with the vehicle was a blinding glare that came from the rear of the 3.5 inch hood when the sun was high. The second area of concern was the trim or more importantly the lack of it on the front driver and passenger seats. The side trim on both seats wrapped around the front of each seat and abruptly ended. The consumer stated when a passenger or driver exited the vehicle, the heel of their shoes would occasionally catch on the un-finished end of the trim. Also, the mechanical equipment that operated the power seats were fully exposed. The consumer stated the only response he ever received from the dealer, was no fault codes found. Updated 02/11/16.
When on a test drive with the new 2015 Murano on the highway, I encountered a semi infront of me and to the right of me; a typical everyday occurrence with my 80 mile drive to/from work. This is the point that scared me-- it felt as if the Murano was being lifted off the ground and the whole vehicle was floating back and forth, the sales person stated I just caught some draft from the semi's. I stated everyday to/from work 80 miles in a small 4 door car and also a fullsize crewcab truck, the vehicle varies on days. I have never encountered this feeling in 32 years of driving and was very nervous about the situation I was glad the road wasn't wet or icy making me wonder if I would have spun out. I really wanted this new Murano but now I am back to square one on the vehicle search. I am not sure if it has to do with the new frontend or lighter design or not. I wanted to inform someone else about this situation so it can be looked into. The dealership said it was nothing and tried talking me into taking it then and there. Of course it turned into I have other cars to test now and as I was walking away I just heard hysterical laughing. Good customer service for a serious customer. I am so happy I did a test drive on the highway first. "this is a dangerous situation and needs to be looked into before someone gets killed."
- Michigan City, IN, USA
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- Summerfield, FL, USA