This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sun visors break and fall down. Will not stay up affects vision no recall talked to Nissan dealer they said this was a problem across the board but 200 for visor plus labor!. car under warranty but does no cover this. Nissan needs to do a recall to fix problem. I have seen many other owners complaints with Nissan.
Driver's side sun visor won't stay up. It doesn't matter if the car is moving or stationary. This is dangerous! the visor obscures visibility, and yet when I need it, it won't stay in the position I need it to, in order to block sun glare. This has been a problem with Muranos for over a decade, and Nissan has continuously refused to issue a recall.
Traveling at 70-75 mph on highway road when sunroof exploded. Sunroof was closed but the shade cover was open. Glass poured all into the car on top of driver and passenger.
Sun visor on both driver N passanger fails to stay up. Once in a while the visor just comes down. Push it back up, and it may go up halfway, or to top with a loud bang, then sags again. Dangerous when you are in traffic and not safe when it happens! clearly a problem with almost all Murano's. called Nissan and no help but to sell new ones. We have just 26500 miles on our Murano.
- Phoenix, AZ, USA
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Drivers side visor does not stay up. While driving visor drops with out warning. Very hazardous. Has almost caused wreck. Ongoing problem with these vehicles.
I was driving on the interstate, with nothing around my car and no overhead passes when there was an explosion, which sounded like a gun shot within the car. I was able to pull off the road and found my sun roof had exploded. Fortunately I did not lose control of the car so no one was hurt but had the sun roof cover not been closed the occupants would have been seriously hurt.
Driver's side sun visor will not stay in the up position. Visor falls randomly during drive and impairs visibility suddenly. This same issue was present on the 2007 Murano I owned.
Explosion of sunroof. As I was driving on the freeway (I-10), I suddenly heard a loud popping. For a moment I was concerned something was thrown or shot at the vehicle. I then pulled over and assessed the vehicle and saw nearly the entire interior portion of the sunroom was shattered and fallen on the sunroof cover. The small portions of the exterior appeared to be pushed upward (which further confirmed something from the outside of the vehicle did not come interior).
Blind spot warning and lane departure warning systems fail as indicated by flashing green lights on the instrument panel. This is an intermittent problem and occurs during long trips. The systems may fail and be unavailable for various amounts of time and then return to normal operation. The failure can be corrected by shutting down the engine and restarting. The failures occur at various times during a trip. When the systems fail, the blind spot warning lights do not illuminate, and the lane departure warning tone does not happen. The dealer has been unable to find any codes that would indicate a problem and therefore has no idea how to fix the problem. Since the driver has to monitor these systems more closely than normal, this could lead to a situation where the system is in failure when it is most needed. This problem has been reported to the dealer at every oil change service since the car was purchased.
I received recall letter NHTSA recall 17V-184.called Nissan 804-378-3000.made appt for recall, was advised part was there.upon arriving at appt. I was told sorry parts were there but now are all gone.we will order and put your name on it and call you in a couple weeks.it has been almost 3 months no call. I have attempted to call and no answer, left several messages no call back.this is my first Murano and I want to do the right thing to keep my warranty good.I am frustrated and do not know what to do.please advise me.thank you.03
I have had my car a little over three years and recently have had all four of the passenger door locks fail. Initially this was the driver side, these were fixed and then the passenger side failed. During these periods the rear doors, where my young cousins sit could not be opened from the exterior. This is rather alarming as if we were in any sort of sever accident getting them out would be very difficult. The service center I went to tried to pass this off as regular wear and tear but it seems quite clear that some defect is present and one that could lead to someone being harmed if an accident were to occur.
Started to drive my 2014 Nissan Murano when a heard a huge whoosing noise and a huge rush of air. I then say pieces of my sunroof coming off the back of my car, although there were no other vehicles on my side or in front or back. Opened shade to sunroof and found that glass had exploded upward and shattered. Closed shade and immediately brought car to Nissan dealership. Dealership still has vehicle.
The vehicle was stationary in a public parking lot. As the rear power lift gate was coming down to close, I quickly reached in to push a tarp out of the way...the lift gate came down on top of my head and did not auto reverse. It continued downward after striking my head sending me to the ground. This blunt force trauma to my head resulted in permanent vision loss to the macula of my left eye called a scotoma (is/os defect.)
A D V E R T I S E M E N T S
- Pulaski, TN, USA