This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2014 Nissan Murano with only 43,000 miles had the ABS acuator fail causing the brakes to go all the way to the floor. Nissan had a recall on this part for 2015-2017 Muranos. Mine is a 2014. Cost to repair is $2400 from the dealer. I called Nissan and they wouldn't budge as far as assisting with the cost even though it is a KNOWN issue. These acuators should last over 100,000 miles so mine lasted only 43% of it's lifetime. There needs to be a class-action lawsuit against Nissan for this part.
The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal traveling to floorboard. There was no warning light illuminated. The contact stated the brakes operated better before the repair. The dealer was made aware of the failure and had informed the contact that a tow truck would be sent out for assistance however, no tow service arrived to help. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.
On Oct 31,2017 I attempted to stop my Murano on Mercury blvd and it would not stop. I hit the brakes again and it would not slow down or stop, then tried attempted again and it would not slow down or stop. It resulted into me hitting another car and my truck is a total lost at this point. My insurance company will total it out. I see there are two other complaints on this very same thing. This really need to be looked into.
I attempted to make a right to turn into the parking space at the restaurant and the truck jerked forward. I pressed the brake pad and quickly noticed that the truck did not stop. I said out loud, its not stopping! the passenger in my truck then leaned over and noticed that my foot was in fact on the break pad. I made the statement again, its not stopping! the truck rolled over the concrete parking block and proceeded into the building. I was pumping the break peddle to the floor at this point. I could hear the engine accelerating as I was pumping the break peddle to the floor and the air bags never deployed. I yelled uncontrollably because I could not believe what had just happened. I remembered yelling out loudit wouldnt stop.oooo god.it wouldnt stopwhy didnt it stop!
When pulling into a parking space with the right foot on the brake pedal, the car accelerated. The car had enough speed to go over the cement parking block and hit the vehicle parked in front. Trying to avoid that vehicle the steering wheel was turned to the left and other vehicles were hit. The car then stopped. All the time the foot was on the brake. The car was then put into reverse and backed up to clear the vehicles.
A D V E R T I S E M E N T S
- Toledo, OH, USA