This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Nissan Murano. The contact noticed that the sun visor was hanging down and would not close. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 100,000.
The driver and passenger window visors are defective. They will not stay up and thus create a safety hazard with visibility. Right now I have them held up with velcro but now they are rendered useless for blocking the sun which creates another safety hazard. I have spoken with a Nissan dealership about having them replaced and was quoted a price over $500, and according to the employee they are the exact same visors. Why would I want to pay to replace a faulty product with the exact same faulty product? according to the internet and the dealership this is a common problem with these visors yet Nissan has not stepped in to make it right. Thank you for any help you can provide.
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor did not stay up, which caused visibility issues for the driver. The dealer was contacted at 937-434-4723 and informed the contact to bring the vehicle in for a check-up. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. Updated 10/24/17
1st...driver side sunvisor with cosmetic mirror, falls down while driving; obscuring the operators forward vision. 2nd driver side sunvisor with cosmetic mirror will not remain up in the properly seated position.
The bluetooth radio system malfunctioned during the first year and dealer services were not knowledgable about the defect until 3 years out. Digital symbols for air/heat sometimes not visable and radio not functioning. Driver's side sun visor fell from the roof and I was able to reinsert. But, difficult to lower/raise. Dealer wants hundreds to replace (no repair possible). Wipers scrape/rub the glass too closely as though too large/tight. Makes terrible scraping sound and clicking noise when in use, although new. All issues occur whether vehicle is in motion or not.
The contact owns a 2013 Nissan Murano. The contact stated that the sun visor on the driver's side fractured while driving at any speed. The vehicle was taken to the dealer where it was diagnosed that the sun visor clip would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000....updated 11/01/16
I agree with the complaint about the backup camera visibility problem with excessive glare and distortion. My 2006 Murano was somewhat blurry so I was looking forward to my 2013 Murano having a much improved camera similar to my friend's 2013 Honda Accord, but to my dismay my camera visibility is even worse than before, especially in the rain when it is needed the most for safety.
I too would like to state how bad the backup camera is. The visibility on it is very poor on dark rainy days and in bright sunlight. Therefore, not good view much of the time!!! I had the occasion to be in a Hyundai rental car and their camera is awesome!!! it was a panoramic view that was clear all the time. It almost looked like it was an hd view. Nissan you need to study Hyundai's camera and make yours over!!! this is my second Murano, 2010 & 2013, and both cameras were bad. Other than this, I love my vehicle and the one before!!!
A D V E R T I S E M E N T S
- Union Bridge, MD, USA