This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Nissan Murano. While driving approximately 70 mph, the vehicle stalled; however, the steering and braking ability still operated. There were no warning indicators illuminated. The contact coasted the vehicle to the shoulder to a complete stop. The vehicle failed to restart. The vehicle was towed to john amato Nissan (5200 N Washington road, glendale, Wisconsin 53217), but was not diagnosed or repaired. In October of 2017, the rear electrical door malfunctioned and remained in the open position. The vehicle was repaired for an electrical failure by the dealer (cherry hill Nissan, 2325 NJ-38, cherry hill, NJ 08002). The manufacturer was notified of the failures. The approximate failure mileage was 125,600.
1st incident- driving on main street of town hwy 31 S, car simply quit while in motion, while driving- no warning, no lights. Could not move, start etc.. had to call police to assist me in getting the car out of the main highway. 2nd incident- driving on I65 S interstate, doing 70mph, car quit while driving! had to throw on flashers and coast it into the median, the cops were called and had to have it towed to mechanic. My daughter and I were both in the car and could have been seriously injured or killed.- called Nissan to report, they advised they knew of no recalls.and were unconcerned just advised to take to mechanic- where it was. 3rd- car is now doing the same, will loose power when turning, and going up hills- always loses power/dies when in motion.
Door lock issue - all four door lock actuators do not function, the doors will not lock when going over 15 miles an hour (a safety feature), if the door is locked manually, it will not unlock when the engine is shut off. Could be hazardous if needing to leave the car quickly.
- Rochester, NH, USA
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Dead battery after 3 years - 2 new batteries installed within a couple weeks of each. Thought we had received faulty batteries. Last one installed lasted 1 1/2 years. Dead battery after 1 1/2 years, new one installed dead in 3 weeks.
Battery went dead for no reason. Parked car about 1pm; upon attempting to drive vehicle about 5pm found I could not open door with my remote. Inserted key in door and unable to turn to unlock. Had a co-worker try and he could not turn. Had a third person try and after turning very hard, he was able to unlock door. Upon opening door, interior lights did not go on as they normally do. Tried to start car in normal way - nothing. Put key fab into ignition - nothing. Determined that battery dead. After jumping vehicle, it started and ran fine. Determined that nothing was left on other than the fan for the air conditioning. Now carry jumper cables and conscious to park where car can be jumped if necessary.
While driving at around 30 miles per hour a loud noise coming from under the dashboard gps screen was very noticeable and at the same time the screen went black for about 45 seconds then it came up alive again.
The contact owns a 2012 Nissan Murano. The contact stated that while driving a 70 mph, an abnormal noise was heard from the dashboard area. The vehicle was shut off an restarted but the noise continued. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer stated that certain parts needed to be replaced but the contact was not aware of what parts needed to be replaced. The vehicle was not repaired. The failure mileage was 9,000. Updated 3/14/14
Car battery died suddenly with no lights or anything else left on. It happened twice and was exactly same. Both cases I was stranded with no other options to tow the car and need to take taxi to get my family home, I was lucky to have access to taxi. Dealers were unable to locate and fix the fault in both cases and give me lame excuse something was left on. For me it's serious safety issue as I can't afford to take my family in this car with no confidence that when would it die again. My family was stranded once outside in 100F heat and I don't want this to happen again. Either they identify the issue and fix it or take the car back and replace it with similar car. Regards
A D V E R T I S E M E N T S
- Herndon, VA, USA