This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sunroof exploded today while I was driving on the highway. It made a loud bang noise and shattered. It scared me. Thank goodness I had the cover closed so none of the glass came in the car.
The contact owns a 2011 Nissan Murano. While driving 70 mph, the contact heard an abnormal noise and noticed that the sun roof was shattered. There were no injuries. The dealer (kelly Nissan, 610-258-8600) was called and stated that nothing could be done. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Sunroof of my 2011 Nissan Murano exploded suddenly while driving down the highway on a clear day and no other cars in the area. The malfunction of the sunroof exploding caused the center of the sunroof glass to protrude outward into a dome shape while glass pieces shattered into the cabin of the Murano. Upon contacting the Nissan dealer, they referred me to the national Nissan customer service number, but after 4 days I am still waiting on a call back from the regional Nissan office. This is a major safety issue that Nissan must take responsibility for correcting as soon as possible.
While traveling approx 65 mph on the highway with no trucks or overpasses around my sunroof glass literally exploded! I thought I had a tire blowout until I heard wind coming from the roof and saw bright light from the sunshade cracks. When I opened the visor a crack you could see the glass had exploded upward. I had a large chunk of glass missing from the sunroof. I saw another complaint on NHTSA for the same situation and I an very concerned about the safety of the glass. Thank you for you consideration! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While I was driving down the road at about 45 mph no other vehicles around me and no overpass or trees above me, my sunroof exploded (it sounded like a gunshot went off) and then I heard a crackling noise which as soon as I pulled over I found it had exploded upwards and shattered. I have pictures to show the sunroof exploded upwards.
- New Port Richey, FL, USA
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The contact owns a 2011 Nissan Murano. The contact stated that the sunroof shattered while driving 70 mph. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response as to whether the failure was covered under warranty. The failure mileage was 13,100.
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- Hebron, MD, USA