This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I began experiencing a loss of motion while driving this vehicle. On two separate occasions, while on the road and moving the vehicle lost ability to move. At one point I was limited to unsafe driving speeds of less than 15 miles per hour. All occurrences of loss of motion occurred on city streets where posted speed limits were 45 mph or less. The last occurrence was in my driveway when the vehicle would not start. I had to have the vehicle towed for service at which time it was determined the transmission was in need of replacement. At 60,000 miles the transmission on this vehicle was at full failure and full replacement was necessary. All recommended maintenance was completed on this vehicle and it was not used for towing purposes.
Transfee case leak noted during 60K miles. Suburban Nissan of mi never took the initiative to replace the transfer case. Nissan replaced the seals only based on my complaint. The leak occurred again in transfer case at 126K miles. Now the dealer is recommending the replacement of seals only. Nissan refused to acknowledge issue with their garbage design.
Took vehicle into Nissan of silsbee where vehicle was bought for service -- service person came to me and said that she had bad news -- vehicle had a rear main seal leak. First time ever, I took it to a private transmission concern to have them give me a second opinion and they said it was leaking between the transmission and 4-wheel drive. They pulled the transmission and found that factory specifications weren't up to date. The vehicle had always been serviced by silsbee Nissan and I was never notified that there were transmission problems. Cost to me for repairs were $5,716 with 90,000 miles on vehicle.
Transmission failed at a high rate of speed while driving on a public road. There was no indication of transmission issues with my vehicle. Matter of fact I just had my car serviced on July 13,2018, at nalley Nissan of atlanta and the mil-point inspection which includes checking the transmission pass all systems in the green. This will be the third transmission on the vehicle including the original transmission in 6 years and only 122000 miles.
- Decatur, GA, USA
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With only 91000 miles, my 2011 Murano is diagnosed with a bad transmission. Previous years models up to 2010 were all extended to 10 years/120000 miles warranty for the transmission, but that was ended for the 2011 year and nobody knows why. Nissan knows of the defects with their transmissions, but refuses to acknowledge it. This repair will cost me close to $5000 when all is said and done.
Once the vehicle starts moving by taking off very slow; it drives very well. However, after you come to a stop at a traffic light or stop sign and it is your time to go, the vehicle takes off, stops abruptly (although you are depressing the accelerator aggressively); then depending on how far down the accelerator is depressed the vehicle will take off and drive fine until you come to another stop. This problem has been occurring for a few months until the present. My research has not shown any recalls on the transmission or the computer.
After the transmission has warmed up, if I come to a stop, the car will not accelerate for the first 15 sec regardless of how hard I push the accelerator or number of times I push on the accelerator. When it does finally go, I take off way too fast-likely due to laying on the accelerator wanting my car to go. This problems is dangerous. I have had it happen at stop signs, city lights, and highway exit ramps.
Car has only 43000 miles on it and the valve body assembly needs to be replaced. I got a price of almost $1,700 for this repair and apparently it is a very common issue with these cars.
The vehicle lost power while the accelerator pedal was depressed. The vehicle was towed to an independent mechanic lot and then to a dealer where it was diagnosed that the transmission failed. The manufacturer was notified of the failure. The failure mileage was 51,000.
The contact owns a 2011 Nissan Murano. While driving 45 mph, the vehicle lost power while the accelerator pedal was depressed. The contact coasted the vehicle to the side of the road. The vehicle was towed to an independent mechanic lot and then to a dealer where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000.
Transmission slips or shifts hard into gears. Transmission has also just stopped working in the middle of traffic. Gets worse the warmer it is. Slower speeds have the hard shifting and higher speeds it often wont shift to the next higher gear.
2011 Nissan Murano with 66,000 miles failed while driving in freeway traffic, in a construction zone, on 2/12/2015. The model is equipped with continuously variable transmission (cvt). Nissan written powertrain coverage period on 2011 models is "60 months or 60,000 miles, whichever comes first." Nissan notified us, the owners of the Murano, that the parts and labor were not covered by warranty. Nissan Consumer Affairs did not help. Nissan vice president total customer satisfaction, [xxx], previously issued a continuously variable transmission (cvt) warranty extension for model years 2003-2010 which covered repairs, replacement, and related towing expenses. Since the 2011 model is equipped with cvt (same transmission as 2003-2010 models covered by extended warranty), it needs to be covered under the warranty extension. Nissan corporation knew of the cvt problem, which was the reason for the cvt warranty extension between the years of 2007 and 2010. The company has not adequately modified the part and has not adequately modified the warranty to meet the needs of the consumer. The cvt failure put our safety in jeopardy, caused us to miss work, and cost nearly $4,000, which put us into severe financial duress. With Nissan\'s awareness of the Nissan cvt failure problems, the cvt should have been remedied before the point we bought the vehicle or should have, at least, been covered by warranty. We were never asked if we wanted our old transmission back and were never given the serial numbers. When we called and inquired, we were told that it had been shipped "back to Nissan" within 5 business days and that there was no way we could get it back or call to get the identifying information. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
At low speeds on slight incline will not accelerate with input to gas pedal rpms will increase vehicle will not respond then suddenly drive train will respond and engage (a slipping action) vehicle will suddenly launch forward with a slight bang and bucking of vehicle. Dealer has had vehicle checked for problem approx 5-6 times could not duplicate issue. BBB complaint in process of being filed. Dealer and manufacturer no help with issue. Formal complaint filed with dealership, no response @ present. Vehicle is dangerous when not responding and confusing control of vehicle when it does respond to throttle input.
A D V E R T I S E M E N T S
- Grand Rapids, MI, USA