This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake system failed back in August causing a total loss of my vehicle I sprained my neck nobody wants to know about what this single vetran has to say I was pulling into a gas station and the brakes failed and it was out of gas.
The vehicle braking system is failing during sudden or quick stops. We took the vehicle to a mechanic and they found no issues with the vehicle they could observe at the time. This was on 8/23/18. The brakes need to be pushed to the floor in order to slow the vehicle, if at all. This has happened again today, 11/4/18. The vehicle did not want to stop and took multiple pumps of the brakes.
The brakes failed (I was in motion) and I was almost in a car accident. As of right now, I have no brakes. There is currently an investigation into this matter by your Agency and Nissan is currently conducting a "voluntary service campaign." This is the second time this has happened to me and the second time I have reported it to Nissan and your Agency. I never received a response from Nissan or your Agency. There needs to be a recall not only for the 2009's, but the 2010's as well. This is a very dangerous situation and needs to be corrected asap. I'm lucky I wasn't killed today because of Nissan's defective parts (ABS actuator). There's many articles on-line about this problem. Could you please help me and the others affected by this problem? as of now, I have no brakes and my car cannot be driven.
Driving the other day, I had to make a fast stop and my brake petal went all the way to the floor. I barely missed hitting the vehicle in front of me. I swerved to the left and fortunately there was not a vehicle in the left lane. The brakes continued to go all the way to the floor for 24 hours. When I took it to my mechanic they returned to normal and they could not find anything wrong.
Soft brakes, recurring concern, replaced master cylinder and replaced brake fluid, still the soft braking is still present. Pedal goes all the way down in order to brake.
- Murfreesboro, TN, USA
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Pressed brake pedal driving thru icy roads. The car skidded for a short distance as the brake pedal became soft and went to the floor. Now the brake pedal is soft all of the time. It feels like the ABS is permanently engaged. The car is stopping but the brakes are very much different than they have ever been. I have read that this may be an issue with the ABS system. If so, this must be a defect as the car seems stuck in ABS mode.
Driving down the road, hi bumps in the road, started to slow down, pressed brake pedal and went to the floor, pumped brake pedal and was able to slowly stop. Went to shop, the shop checked the computer and said the ABS went out because the ABS had not been used, they reset the computer now I have brakes. The shop took car out and locked brakes several times in drive and reverse. Went to local Nissan dealer, they checked computer and said they find nothing wrong with brakes, no record of this happening.
The contact owns a 2010 Nissan Murano. The contact stated that the brake pedal traveled to the floorboard when depressed. The contact mentioned that there was a delay before the vehicle stopped. The vehicle was towed to courtesy Nissan (1777 N central expy, richardson, tx 75080) where it was diagnosed that the ABS actuator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000. Updated 9/12/18
While driving the vehicle encountered a large pothole a few yards from a stop sign. Upon application of the brakes to stop the brake pedal "went to the floor" and the vehicle did not slow down (vehicle speed was approx. 25 mph). Evasive action had to be taken in order for the vehicle to navigate the intersection without incident. The driver limped the vehicle to his home in order to troubleshoot the problem. The individual was able to restore the brake system to normal by hitting the ABS actuator and control unit with a rubber mallet.
Breaks lose pressure after hitting bumps or when driving in rain. It has happened 4 times already. Took car to dealer and they found nothing wrong. It happens from time to time but very dangerous while driving. There are no recalls for my car and nothing the dealer can fix because they say nothing is wrong.
The brakes on my 2010 Nissan Murano failed to work when I was coming to a stop at a red light on a highway. The brakes lost pressure and the pedal went all the way to the floor and was soft. According to my research, the NHTSA is already investigating the 2009 Nissan Murano for the same exact problem. The ABS anti-lock brake is defective. There needs to be a recall. I should not have to pay to replace this very expensive part as Nissan needs to repair it as it is a defective part.
Soft brake pedal after a 90 degree intersection turn. Pressure loss in brake pedal after that. Now it requires to press the brakes a lot more to have same braking effect as before.
Brake pedal looses pressure after braking on low friction (wet pavement), will brake after the pedal has been pressed all the way. Will correct itself after turning off the vehicle and depressing the brake pedal multiple times. Ocurrs multiple times, every time the traction spins one of the front wheels.
At random times, after braking over bumps or imperfections in the road surfaces, at any speed, the brake system loses all pressure making it almost impossible to stop. When driving it in the snow, after the ABS system is triggered, the brake system loses pressure, which is extremely dangerous. At one moment, I was driving very slowly down a snowy hill, when the brake system suddenly lost pressure and the ABS only engaged after the brake pedal was pressed all the way to the floor. At that time, it was too late and I slid through an intersection and ended up in a ditch (with my wife and infant son in the car). Luckily, everyone else was stopped on either side of the intersection, and no damage was done to our car or anyone else's property. So far, there is no known fix for this issue, and it seems there is no research being done by Nissan. They (Nissan) needs to fix this before someone is injured or killed due to a faulty brake/ABS system. We love our Murano, but we will be trading it in on something else in the very near future.
A D V E R T I S E M E N T S
- Lexington, TN, USA