I have purchased many vehicles brand new and this was the first time I had ever had a driver's door latch jam. The problem was due because Nissan in their wisdom on the exterior handle have a push button that allows for keyless entry. That being said is a good thing but what they don't tell anyone is when it rains or snows can let moisture into the latch causing it to jam making the doors inoperable.
I had to get into the car on the passenger's side, climb over the console and slide into the drivers seat to be able to drive the car.
I took it to the local Nissan dealer, which is also where I made my initial purchase, after about 4 hours of wait time I was told that they would have to destroy the door panel to expose the problem as well as replace the modulator and other parts. They told me with labor it was going to cost $$$$1550.00. They also told me the parts were on back order so that said to me that I am not the only one to have this difficult experience
I told them if anyone was going to destroy the door panel, I would do it. My brother-in-law has every tool known to man and then some.
We both looked on line, YouTube, and other articles and felt good that we would at least get the door open. I used a lot of WD 40 in the locks and exercised them. I took off the arm rest as well as pulled out the leather cover above the arm rest.
These were held on by non breakable, non replaceable plastic clips. We looked father down on the interior of the door and found two holes that were next to where the latch was, we used more WD 40 in these holes. We exercised the manual and power locks with him pulling and me pushing from the inside we were able to get the door open.
My brother-in-law, who is very creative, said we should use clear silicone for the leather panel to put back and a couple of rivets on the inside to give the arm rest some strength
.
I would suggest to anyone that has a Nissan car or SUV with the keyless entry feature to use WD 40 on all the locks, hinges and then apply white grease to them to hope fully avoid this issue as well as a big bill.
It's a great feature being able to get in and out of the car by being able to use the driver's door and all it cost me was about $10.00 in WD 40 as well as my brother-in-laws and my time.
A D V E R T I S E M E N T S
I purchased this Nissan Murano brand new.
I have purchased many vehicles brand new and this was the first time I had ever had a driver's door latch jam. The problem was due because Nissan in their wisdom on the exterior handle have a push button that allows for keyless entry. That being said is a good thing but what they don't tell anyone is when it rains or snows can let moisture into the latch causing it to jam making the doors inoperable.
I had to get into the car on the passenger's side, climb over the console and slide into the drivers seat to be able to drive the car.
I took it to the local Nissan dealer, which is also where I made my initial purchase, after about 4 hours of wait time I was told that they would have to destroy the door panel to expose the problem as well as replace the modulator and other parts. They told me with labor it was going to cost $$$$1550.00. They also told me the parts were on back order so that said to me that I am not the only one to have this difficult experience
I told them if anyone was going to destroy the door panel, I would do it. My brother-in-law has every tool known to man and then some. We both looked on line, YouTube, and other articles and felt good that we would at least get the door open. I used a lot of WD 40 in the locks and exercised them. I took off the arm rest as well as pulled out the leather cover above the arm rest.
These were held on by non breakable, non replaceable plastic clips. We looked father down on the interior of the door and found two holes that were next to where the latch was, we used more WD 40 in these holes. We exercised the manual and power locks with him pulling and me pushing from the inside we were able to get the door open.
My brother-in-law, who is very creative, said we should use clear silicone for the leather panel to put back and a couple of rivets on the inside to give the arm rest some strength .
I would suggest to anyone that has a Nissan car or SUV with the keyless entry feature to use WD 40 on all the locks, hinges and then apply white grease to them to hope fully avoid this issue as well as a big bill.
It's a great feature being able to get in and out of the car by being able to use the driver's door and all it cost me was about $10.00 in WD 40 as well as my brother-in-laws and my time.
- Al C., Pembroke, MA, US