This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the 'second' owner. The vehicle was gifted to me by my son. It passed the autocheck vehicle history report. I received the vehicle 5/11/13. Failure mileage is approximate. When starting engine huge amount of white smoke exits the 2 exhaust pipes engulfing entire vehicle. This happened continually every time I started engine. Contacted Nissan Consumer Affairs directly & was referred to dealership. My son spoke directly with dealership service department. The required 30,000 maintenance was performed. After 1 week dealership recommend new engine. I was 6 months past the warranty date, but Nissan refused to honor it as I was a second owner. Per my son's instructions dealership removed spark plugs to soak tops of pistons. Let soak over night. Performed a leak down test to find all the cylinders with 60% or more leakage from rings and valves, removed oil & performed 2 engine flushes, cleaned all oil out of intake maniford, reinstalled plugs, changed oil again, performed multiple road tests. Preceding service included replacing engine air filter. Performing idle learning procedure. Fuel system serviced, cleaned fuel injectors & throttle body. Removed all build up from throttle chamber & plate. Performed fuel system service and 6 cyl tune up/6 22401-ew61C plug-sparks. Serviced complete coolant system. Serviced automatic transmission, exchanging fluids in case up to 6 quarts. Performed front & rear differential fluid exchange. Dealership kept vehicle 3-4 weeks, however problem still exists although intermittently.
We owns a 2009 Nissan Murano. While starting the car, we noticed that the fuel gauge failed to display an accurate fuel level reading. The malfunction occurred whenever the vehicle was started or in motion or when ac was on prior to starting the car. After this issue the service engine soon light illuminated also. The vehicle was taken to an authorized dealer who stated to us that fuel level sensors would need to be replaced. The authorized dealer mentioned other cars have had same problem and this model might be covered under a recall but it was not based on the VIN number. The manufacturer was notified of the defect. The dealer will charge $450 to repair the issue which is an issue for other Nissan cars. We are paying the dealer to fix the issue but this should not be charged to customer if the issue is with other Nissan cars.
The contact owns a 2009 Nissan Murano. While driving approximately 30 mph, the contact noticed that the fuel gauge failed to display an accurate fuel level reading. The malfunction occurred whenever the vehicle was in motion. The vehicle was taken to an authorized dealer who stated to the contact that two fuel level sensors would need to be replaced. The vehicle had not been repaired. The manufacturer was notified of the permanent defect. The approximate failure mileage was 45,000. Update 03/01/12 the consumer stated the manufacturer refused to make any repairs. The failure usually occurred when the fuel tank was less than 1/2 full. Updated 03/16/12
Can not fill the tank with fuel no matter how slow you try. The mechanic says the roll over safety device is the problem which requires a whole new gas tank at a cost of over $1000
A D V E R T I S E M E N T S
- Stow, OH, USA