This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car just hit 90K miles and I was driving on the freeway when traffic suddenly stopped. I tried to quickly stop but my brake pedal went completely to the floor and the car was hardly slowing down. After nearly hitting the cars in front of me, I was able to swerve into the next lane. The brakes were mushy after that but they slowed the car a bit more. Nissan did a brake flush but the same problem happened a week later when I went over a bump. The ABS kicked in and the brake pedal went completely to the floor. My Nissan dealer claims they've never heard of this problem. I think it's a recall based on the number of cases I've read online.
The contact owns a 2009 Nissan Murano. While driving approximately 30 mph, the contact heard a clicking noise. The brake pedal was depressed and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to leckner Nissan (6570 amherst ave, springfield, va 22150) where it was diagnosed that the master cylinder and exhaust needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 76,000. The VIN was not available.
Vehicle looses brake pressure frequently almost causing accident. Brakes return to normal after 15-20 minutes idle state. Car mechanic unable to diagnose problem. This has happened two times and luckily the car was entering a parking lot so speed was very slow.really worried about driving this car on highway. Called dealer service and they said it would take ~ $3000 to fix a problem however the fix is not guaranteed. Reading from other forums, problem returns even after applying fix to ABS. Back in 05/17,
The air bag light is on for no reason. The brakes go to the floor every now and then for now reason when applying the brakes slowly. When is happens it takes a while to stop.
After driving over two bumps / ridges in the road caused by lane resurfacing process, I applied the brakes and the pedal went to the floor, and provide no stopping power. I had to pump the brakes several times to slow down in order to turn into the parking lot at work. When slowing down to turn into a parking spot, the brake pedal again went to the floor, and I again had to pump the brake pedal in order to slow and stop the car. I returned to the vehicle approximately five hours later and started the vehicle to go home. Upon depressing the brake pedal after starting the car, the pedal wet to the floor again. I again, had to pump the brake pedal to build pressure. I decided to drive home, approximately 13 miles, aware that I would need to depress the brake pedal frequently to ensure the brake system had the needed pressure to slow down and/or stop. The subsequent drive home was uneventful. The vehicle was purchased new in 2009 and has 103, 431 miles on it.
- Guyton, GA, USA
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Driving along hit hard bump went to apply the brakes & peddle went to the floor. On another occasion the brakes did the same thing. I had the master cylinder replaced thinking that would correct the problem. The problem continues to exist. I have heard that the problem exists in other owners cars.
During the winter I was driving about 15mph and attempted to stop on an icy road. Since then, my brake pedal is completely soft and goes all the way down to the floor in order for me to slow down or come to a stop. I have had my break pads and rotors replaced, as well as a new master cylinder installed. Nothing has solved my issue of having a soft pedal. This is really scary on the highway and I have three children to drive around. I have reached out to Nissan corporate who told me that unless there was a recall, they will not help me. I asked them to send me a notice in writing stating that they are not willing to help for my records. I am praying for my safety and the safety of my children, that NHTSA does something about this and soon. Nissan has been negligent and unapologetic.
I was on the road with traffic and the vehicles in front were breaking. As I tried to break my break pedal went all the way to the floor and was not stopping my vehicle. I almost ran into the back of the vehicle in front of me, which if my breaking system did not fail I would have had plenty of time to stop. Took my vehicle into the Nissan dealership and they told me that it was the ABS actuator and master cylinder. Waiting to hear back from the regional Consumer Affairs specialist at Nissan of North America.
In December 2016 I hit a bump and lost all brake pressure. Took car in to Nissan dealer and they said the "seal" was bad and replaced the master cylinder. Today, on my way to work hit a bump and again lost all brake pressure!!! pedal went all the way down to the floor. This is a major safety hazzard. I'm taking the car back to dealership first thing in the morning. This is ridiculous.in May 2017 you (the NHTSA) opened an investigation about these complaints but what has been done"??" nothing!! this problem is putting my life in danger as well as everyone else driving on the highways!!
I was driving on a rainy day and there were some bumps on the road. As I approached a stop sign I pressed the brake pedal. The pedal went all the way down to the floor and my vehicle would not stop. I lifted my foot and pressed again and it regained a little bit of pressure, but not enough to stop. Thankfully the intersection was clear. I pulled over to the shoulder of the road and coasted until my vehicle finally stopped. My brakes eventually went back to semi normal, but this has happend a couple of times since then as well. It seems to happen most often if there is water on the road or if I hit a pothole, or bump in the road.
I have had a spongy break pedal that would go all the way to the ground when depressed and not build up pressure. Multiple inspections did not find anything wrong with the break system. The dash board lit up about a week ago showing that the ABS module failed. Applying the brake feels about the same still but I lost ABS, stability and traction control.
The contact owns a 2009 Nissan Murano. While driving highway speeds, the brakes failed to respond properly when the brake pedal was depressed. The vehicle did not stop until it was in the middle of the intersection. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic and the dealer (Nissan of St augustine, located at 2755 us-1, St. Augustine, fl) where it was diagnosed that the brake actuator failed. The manufacturer was notified of the failure. The failure mileage was approximately 63,300...updated 10/25/17
I have experienced 2 complete failures of my brake system with my Nissan Murano sl - 2009. In Sept 2016 - 91251 miles: Driving over the crest of a bridge in the rain and when traffic backed up from a red light, I depressed the brake, it went completely to the floor and the car would not stop. I was able to avoid a major collision by driving off into a grassy area that presented just before I hit the car in front of me to cause a chain collision. The remainder of the drive, I was able to get the vehicle to stop only after continuously pumping the pedal. I had the vehicle towed to a repair shop. After extensive analysis, it was determined the master cylinder was bypassing internally due to a bad gasket and brake fluid was not dispersing. $623.86 ($468.71 for master cylinder seal) (which I believe is under a recall of the newer SUV's). In October of 2016 - mileage 92146. Experienced the 2nd loss of brakes turning onto a side street in clear conditions. I had the vehicle towed back to the same auto repair shop, assuming it was a repeat of the master cylinder issue. It was determined that it was now the ABS actuator. (a current recalled item for newer models of the Nissan Murano) on 10/18/16 I had the vehicle towed, for the 3rd time, to the dealership in orlando Florida. Current the issue now was the ABS hydraulic unit - outlet valve sticking open. Cost - $3305.
While starting the car the brake pedal goes almost to the floor and has become very soft or spongy. After "pumping" the brake it comes up but is still spongy. After driving the car a while it again looses pedal and continues to be spongy. Can't seem to be diagnosed and is worrisome. Car was both driven and stationary. Some have suggested master cylinder but there is plenty of fluid. Some have stated it is an ABS problem and needs replacement??
I felt my brake pedal become very soft. Like it was hitting the floor of the car. Feel like it hit the floor of the car. To the floor in my Murano. I took it to my mechanic and he changed the front breaks and rotors but said he was concerned because the pedal still felt very soft. I took my Murano to the dealer on 8-7-17 for a squishy brake pedal concern. The technician connected the consult 3 Nissan scan tool to the vehicle diagnostics system and found that no codes were stored in the system. Technician then checked all of the brake calipers for any abnormalities and all checked out okay. Dealership recommended having the brake master cylinder replaced. I authorized. Technician test drove the vehicle and noted the brake pedal felt better but it was not 100%. I explained I was not comfortable driving the vehicle, given the brakes weren't working 100%. the technician advised that the next step would be to replace the anti lock brake system actuator. Total for repairs $3242. I was very upset with this solution. I contacted Nissan corporate and expressed my concern about my brakes and I mentioned that I found out the us gov highway safety Agency is investigating the malfunctioning brakes on 2009 Murano's. they dismissed my case and said there has not been any recalls for this problem.
During normal braking on bumpy road at about 40mph, brake pedal suddenly dropped almost all the way to the floor and braking capability was much reduced. Drove home carefully and checked brake fluid level - ok. Tried restarting car and at rest the pedal was still going almost to floor. No error indications on dash. I googled the issue and found numerous complaints about these symptoms on the 2009 Murano and suggestions to reset the the ABS module. I pulled the ABS fuse and restarted car again. Pedal now firm and fixed. Replaced fuse, pedal still ok strongly suggesting that the ABS was at fault. This sudden failure resulted in partial loss of braking capability and is thus a serious safety issue that I hope you will investigate given the number of almost identical complaints.
Driving on highway and vehicle suddenly lost brake pressure. Brakes became spongy and only abruptly stopped when brake pedal pressed all the way to the floorboard. Stopping distance was greatly increased. Unable to safely drive due to high concerns with causing an accident.
The brake pedal goes to the floor after hitting a bump. The private garage and dealership confirmed this is the antilock braking system failure. They said he has seen other Nissan Muranos with the same issue. He also stated that he has attempted to put stockyard ats systems in other Muranos which have failed but then has had to replace those because they failed. This is a consistent problem and they need to be recalled.
My vehicle is 2009 Nissan Murano. Iwent over a slight dip leaving a business parking lot on to the road and when I tried to apply the brakes, the brake pedal went all the way to the floor without engaging the brakes. I had to pump the brakes repeatedly to get the car to stop. If I did not have much more than the usual distance available to stop, the results would have been bad. I took it to my mechanic who replaced the master cylinder as that was what the symptoms suggested, but it did not fix the issue. I then took it to the Nissan dealer, who I was surprised did not know of the issue even though an investigation was underway since May. They diagnosed the problem as the ABS actuator with a cost of $2500 to resolve.
The contact owns a 2009 Nissan Murano. While driving approximately 40 mph over a bump in the road, the brakes suddenly malfunctioned while attempting to stop. During the incident, the brake pedal extended to the floorboard and the braking distance was extended. The vehicle was taken to two separate independent mechanics who diagnosed that the master cylinder was faulty. The local Nissan dealer (hudson Nissan in charleston, South Carolina) indicated that the ECU was faulty. The manufacturer was not notified of the failure. The failure mileage was 154,000.
A D V E R T I S E M E N T S
- San Diego, CA, USA