This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time the ABS system is engaged due to slipping on rough road or leaves etc, the brakes become spongy and unresponsive. In addition, the pedal travels all the way to the floor. This happens at any speed, any time the ABS system is called upon. It is clear there is a bypass valve that is not returning to its normal position. It is unacceptable that, with over 30 complaints to the ntsa, no research has been done on this issue by Nissan. The replacement part is around $1500, possibly the most expensive single brake part in existence.
While braking for a yellow light, I hit a pothole and the brake pedal went totally soft, dropped to the floor, and the car was not stopping. I coasted through the red light and was able to get enough pressure from the pedal to stop the car a few hundred feet later. The brake pedal was pressed completely to the floor. I turned the car off to consider my options (and panic a little), then turned it back on. The brake returned to normal height and pressure. I drove the 15 miles home very cautiously. Brakes have been fine since, but I have been driving incredibly slowly and cautiously. Car is with the dealer now to troubleshoot, though I am guessing it's the same ABS motor modulator issue others have had. It seems like this fix isn't quite known to 100% be the fix, and so I am incredibly leery of driving this car any more, even repaired. My family's safety is too important to not be sure. Shopping for its replacement now. Failure first occurred at 98K miles.
Our 2009 Nissan Murano lost break pressure a few months ago. Took it to a mechanic who replaced the master cylinder to the tune of about $700. Less than two months later it is happening again (break all the way to the floor). Unfortunately I didn't realize until now that this is a very common issue. I cannot believe there hasn't been a recall for this potentially life threatening problem.
The contact owns a 2009 Nissan Murano. The contact stated that while driving at 55 mph, the brake pedal was depressed but the vehicle hesitated to decrease in speed. The vehicle was towed to a dealer where it was diagnosed that the ABS control failed. The manufacture was notified of the failure. The failure mileage was 127,000.
Twice now during normal driving the brake pedal has gone all the way to the floor while trying to apply the brakes. There was a total loss of braking. After pumping the brakes they returned to normal. Took the car to the dealer and explained the condition and they did a full brake exam. Ended up having the rear brakes replaced. Seemed O.K. until it happened again today.
- Niles, IL, USA
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Brakes lost pedal pressure several times.intermitent problem.mechanic replaced ABS motor modulator.cost was $2300.the problem seems to be common with this model.very dangerous.recall needed.
Our 2009 Murano brake pedal worked fine until 6 months ago. The pedal then started to feel very soft when pressed. I took it to a mechanic and they looked over it but couldn't find anything seriously wrong and adjusted the tension. The brakes seemed normal after but didn't last long. I then took it to a former Nissan mechanic that looked into it and recommended we take it to the dealer since he couldn't find anything wrong with it and didn't want to change parts without knowing for sure. He looked into the bulletins that have been reported and felt that Nissan has a serious problem with this model on their brakes. When I went to the Nissan dealer they acted as if they have never heard of any brake issues with the Muranos. I informed her to look at the bulletins that have been submitted but it didn't seem to matter. I had them check the Murano over and they came back and said brake fluid is dirty that should fix it. Of course it didn't fix the serious issue that Nissan has with brakes.
While braking fairly hard from 45 mph on a straight highway, the vehicle went over a small hump in the asphalt. This apparently activated the ABS system, which failed and remained in that mode. Subsequently, when the brakes were applied, the brake pedal would go almost all the way to the floor, considerably increasing stopping distance. The Nissan dealer replaced the ABS actuator for $2700. I feel that this is a premature failure for a vehicle with only 79,000 miles.
We started experiencing problems with a very low brake pedal about 3 weeks ago. It was sporadic and would get better after pumping the brakes repeatedly but return after a few days. Went to one repair shop and they suggested new brakes pads and front rotors. We had this done and the brakes seemed fine for a few days but then returned to the low pedal. Went to another repair shop and they indicated that a new master cylinder was needed. Had this done yesterday and again the brakes seemed ok but went back to a low pedal while driving home. From what I've read in the other complaints listed, this is the same issue experienced by others and given the potential for a major accident and injuries, I can not understand why NHTSA has not required a recall. We have now spent over $1,200 for repairs that likely were not needed. I do not intend to pay for a new ABS controller. Nissan needs to take ownership of this problem and provide a fix at no cost.
On July 22, 2016 I left work and took the interstate home. I was in the fast lane traveling about 60 mph and had not been on the interstate long. I noticed that traffic was coming to a slow stop. I applied my brakes. At first it felt normal as if my brakes were okay, but then they went all the way to the floor. I was blessed that the traffic in the right hand lane was back far enough for me to get over. I kept trying to apply my brakes and they were on the floor. The car did slow down eventually. I was able to make it home by driving extremely slow and easing to a stop starting 30 yards from the vehicle in front of me. I had my Murano towed to a repair shop on Saturday morning and they kept it the entire next week. I was told that when they first got in the vehicle, the brakes went to the floor again when they tried to stop. However, after that first attempt the brakes started to work perfectly. They drove it the entire week to see if the malfunction would repeat itself but it never did. I picked my car up on Friday, July 29, 2016 with no assurance that the brakes would not go out again. Since the problem could not be isolated, no repairs were made. I continue to drive my car out of necessity for work but I am stressed not knowing if or when my brakes will fail again. I do have documentation from the repair shop but it is not online so I cannot load it.
My vehicle brakes goes all the way to the floor and I have to pump them to get the vehicle to stop. I notice online that a lot of customers are having the same problem with this year and vehicle model. I have read how they had to spend a lot of money on parts and labor because the mechanics couldn't figure out the problem, so they started during power of elimination. I don't have that kind of money to spend. I took it to a certified Nissan dealership and they told me I would have to replace the ABS first. Just to see if that was the problem, if it wasn't then they would try something else. My questions is with all these complaints about the same problem, why haven't this vehicle been recalled. The vehicle is safety hazard to drive and it's not fair to the customers that we have to spend all this money to try and trouble shoot the problem. I see there is a recall for the 2016 model and it sounds like it's the same problem that the 2009 model is having. I drove the vehicle in April 2016, , just to go around the corner to the grocery store and I couldn't stop the vehicle. I had to put the car on the curb because I was on a busy road, so I wouldn't run in back of this old lady. I called Nissan to about the problem and that's when I was referred to the Nissan dealership. Nissan said their certified mechanic would have to determine the problem to see if they would cover the cost or not, but like a mention earlier, the mechanics don't know and it's costing the customer a arm and leg just to trouble shoot the problem. I have taken this vehicle to 5 different places and no one could tell me the problem. I am requesting that some take a good look at the 2009 Nissan Murano brake system. Thank you for your time.
Brake pedal goes all the way down and vehicle does not stop. Has happened sporadically several time. Have to pump brakes to get them functioning again. Nissan dealer cannot find underlying cause; suggestion is to replace ABS control unit and see if that fixes things; no guarantee that will fix problem. Vehicle is only 7 years old, 68500 miles.
When I hit a pot hole or bump in the road my brake pedal goes all the way to the floor and I may or may not have some braking. Takes a little time for pedal too become firm again. This has happened 4 times over the past year. No warning light comes on and it appears that there is a problem in the ABS system. From all complaints on line Nissan does not know what is causing brake failure. I am removing the ABS fuse so I will have dependable brakes until Nissan can determine what needs to be done besides replacing whole ABS system. Have 88,000 miles on car. This is a very dangerous situation since brakes appear most of time to be fine, cannot understand why there is no warning light or code when this occurs.
Car brake is spongy and would have to pressed to the floor before car stops. At the initial application of the brakes, the car ejects forward and then stops. There is very little pressure in the brake system.have taken the car to Nissan dealership for repair, from the dealership, it appears to be the ABS system. Doing online research, there appears to be a common trend of brake defects on this model
Braking system on my 2009 Nissan Murano had 5 failures. Its an intermittent issue. The first issue happened while I was driving on a highway that dead end to another highway. I pressed the brakes and the pedal went to the floor. I ended up in the middle of the other highway. Luckily there was no traffic at the time. The brakes usually go back to normal after stopping vehicle and turning it back on again. On 3/17/16, the issue happened again and this time the brakes did not go back to normal. I was able to bring it to the Nissan dealer and they test drove it and they now understand what was happening to the brakes. On the first 4 issues, we brought it to the local Nissan dealer, but they could not reproduce the issue. The braking failures happened on city streets and highways. I think this should be a recall by Nissan. I've read many blogs on this issue and a lot of people are have this problem. For it to become a recall, do people have to lose their lives?
The contact owns a 2009 Nissan Murano. While driving 40 mph, the brake pedal was depressed and traveled to the floorboard. The contact stated that the brake pedal was pumped several times and felt like a sponge. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake master cylinder failed and needed to be replaced. The brake master cylinder was replaced; however, the failure recurred. The vehicle was diagnosed a second time and the contact was informed that the ABS accumulator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
Brakes go down to the floor and after a while they go back to normal this happens when driving but not all to time had the master cylinder changed and the problem still exist I was told from my local Nissan dealer that they have no information on this problem
The contact owns a 2009 Nissan Murano. When the contact depressed the brake pedal, it extended to the floorboard and the stopping distance increased. The contact took the vehicle to the dealer where it was diagnosed that the master cylinder failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact returned the vehicle to the dealer, but no failure was found. The dealer decided to replace the master cylinder a second time, but the failure recurred. The dealer then replaced the rotors, bled the brake line trouble shoot, and found that the ABS accumulator malfunctioned. The vehicle was repaired. The contact informed the manufacturer who opened an investigation and case on the contact's behalf. The approximate failure mileage was 85,000.
When I was coming off of an expressway and came to a stop, I had to press my brake pedal all the way to the floor. It happened to me twice. Upon restarting my car, the problem went away. The dealership said there was a fault in the ABS system. This was impeding normal driving operations...the dealership wanted to charge me $2600 to repair it, although this is a faulty condition in the vehicles manufacturing (something I should not have to pay for). I've had to disable the ABS controller in the meantime.
A D V E R T I S E M E N T S
- Ridgefield, WA, USA