This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Nissan Murano. While turning into a parking lot and depressing the brake pedal, the vehicle failed to stop. The contact had to apply excessive force to the brake pedal in order for the vehicle to stop. The contact stated that the brake pedal had to be pumped seven to nine times prior to driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The VIN was not available.
Brake pedal goes all the way to the floor after hitting bumps. Happens sporadically, and typically corrects itself after several minutes of putting the car in park, but has taken days at times. Brakes do stop the car but it is clear that the ABS system is somehow disabled. This has happened 8-10 times in the past year, my car has 106,000 miles
In early Sept of 2016 while exiting off of the interstate I went over an uneven surface on the road and my brakes went completely soft and all the way to the floorboard. I couldn't stop my vehicle. I was so scared and had no idea what to do to avoid hitting the car in front of me. Luckily I wasn't going very fast, no one was behind me so I started furiously pumping the brakes continuously praying this would help. I was about a mile away from home so I pumped them all the way home. We took my car into eddie tourelle Nissan in covington, la. On 9/6/2016 where I had originally purchased the car back in 2009. We literally had a couple of days before our extended warranty was due to expire. They changed the master cylinder thinking this was this issue. Needless to say it happened again a few weeks later and has happened several times since then. I have been fortunate so far and not gotten into a serious accident. When it happens I immediately try to pump the brakes until the pressure returns. This is extremely scary and dangerous. I never know when it will happen, there is no warning. So very scared that I will eventually get into a serious accident.
I experienced loss of break pressure when going down a dirt road so I took it to an auto shop and was told it was the ABS system and paid to have it fixed. The next day, driving down a gravel road I lost break pressure again and had to have it fixed. One month after that I lost break pressure while driving in the pouring rain and had to have it fixed. Now I am experiencing a squeaking noise in my breaks while my car is in reverse. I have replaced all four breaks and rotors and have had them inspected by three different mechanics who have all said that my breaks are fine and it must be a manufacturer defect.
- Rocklin, CA, USA
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The car lost brake power after hitting a bump the first time, and the second time after hitting a pot hole, the Nissan dealer said it is ABS system needs to be replaced and they wanted to charge me 3,000 dollars, my car has only 49,500 miles, they have me sign a form that the car is not safe to drive.
The following complaint is focused on my 2009 Nissan Murano. Beginning in spring 2016 I have experienced several instances of break compromise including one that caused me to go through a red light, thankfully no accident occurred. Brake failure has occurred on freeway driving and city driving. These brake episodes occur with no warning and result with the break pedal going to the floor while the car was in motion. I've taken the car to three dealers. All three service centers said they have never heard of this condition. One claimed that this type of failure was impossible. I recently read there are others to experience this brake problem. I wish to add my complaint to theirs. I hope that by bring to light this dangerous defect, that you will force Nissan to step up with a no cost remediation.
For almost 2 years off & on, every six months or so, my brakes for a brief period would go to the floor as I was driving, it would happen backing up, trying to stop at a street light, or trying to slow down at an intersection. Never a specific thing, always almost to the point of not stopping. I had it checked three different times, one time the person at the dealership said don't drive it. I had it towed to the dealer to have it repaired, but worked fine when it arrived there. The final time was this past February when the brakes stayed to the floor. Nissan dealership replaced a ABS actuator, after replacing the master cylinder first, which did nothing to correct the problem. This repair was not cheap. It appears the actuator may have been the cure. After all of this time I still do not feel completely safe driving my vehicle because of the on again off again problem that persisted for so long. I love this car, but I am in the process of looking to trade it in. I have had no further problem since they replaced the actuator.
The contact owns a 2009 Nissan Murano. While driving approximately 40 mph, the brake pedal extended to the floorboard when attempting to stop the vehicle. The vehicle was taken to the dealer who examined the brakes and replaced the brake pads, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that a computer failure caused the brakes to fail. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 80,000.
On two occasions the brake pedal has gone straight to the floor board when applied. The first time I was driving at slow speeds and after pumping the brake pedal it engaged and began working. On the second occasion my husband was driving at freeway speeds and had to brake and swerved to miss hitting the vehicle stopped in front of us.
My brakes soften up and my braking distance increases. My vehicle now is failing inspection due to this. The issue increases when I hit a bump on the road and hit the brakes. The pedal will literally reach the floor. I have changed out all pads and rotors and there are no visible leaks of any kind on other brake parts. The ABS lights are not on.
A car in front of me slammed on his brakes I had to slam mine on to avoid a crash. My ABS deployed and I stopped without hitting him, however my brake pedal now engages approximately 1 to 2 inches above the floor board. I still have brakes but I don't think the ABS works. What should I do? I have read on the internet no one can figure it out.
The brakes did not work and pedal went right to the floor on two occasions. The first instance was after a quick stop. I had to stop quickly when someone pulled out in front of me and then the next time I went to put on the brakes to slow down a few hundred yards later, they didn't work at all and the pedal went to the floor. I had to let the pedal come up and then push it back down several times for it to regain pressure. The other time was after pulling out from a stop, there was some ice under one or more wheel and there was some slippage as I started forward. My next need to stop about a quarter mile down the road, I was unable to and the pedal again went right to the floor. I had to pump the pedal many times to get pressure back and for the brakes to work.
The brakes are fading after I come to a stop, meaning when I stop and my foot is on the brake pedal, the pedal will slowly go to the floor. It takes a greater distance for me to stop.
Started having trouble with brake pedal feeling soft had brake fluid checked, and fluid level was okay. The brake pedal started to feel okay. On May 4th 2017 my wife was driving home from the store and went over a bump in the road right before a stop light. When she tried to stop the brake pedal went to the floor and she was unable to stop. I drove the car to the Nissan dealership, about 3 miles using the back roads and the park brake to stop. The dealer called and said the master cylinder and brake actuator need to be replaced and will cost over $3,000. The work is suppose to be done today. I hate to have work done if this will not fix the problem. I am a retired Nissan employee and have owned many Nissan vehicles and never had a problem until now. Thanks
Braking power reduced/lost, even when fully apply brakes. (this has happend a few time, but they would restore as fast as they would occur. ) this time, I was able to have the dealer validate brake lose. They replace master cylinder and they reported issue still there. They are next looking at ABS. Vehicle still at the dealer.
I've encountered the problem of the brake pedal loses pressure, causing increased stopping distances. 3-4 incidents happened where I narrowly avoided the accident either quickly changing the lane or pressing the break pedal multiple times to gain the pressure all those incident scared me to my death. The problem happens after bumping on a pot hole/man hole and then braking on a low-friction surface such as a manhole cover and pedal wen to the floor. This happened with I was driving on the city local roads at speed between 25-35 miles per hour. This has happened to me two times in the recent month Feb-Mar 2017. I'd request NHTSA to investigate this issue.
I have replaced the master brake cylinder in this vehicle twice. Both times, the brakes would inexplicably lose pressure, with the pedal traveling all the way to the floor. The two replacements were done by the dealer within a year of each other. The first was a warranty repair, the second happened out of warranty. I saw an article indicating this problem was being investigated and decided to add my complaint.
Two occasions on slick roads, relatively slow speed (less then 30 mph) brakes quit working, pedal goes all the way to the floor. Takes about four or five minutes of pumping brakes in a parking lot to get them working again.
The contact owns a 2009 Nissan Murano. While driving approximately 30 mph and attempting to make a turn, the brakes lost pressure and the vehicle failed to stop without warning. The contact slowly drove home. The vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. The failure recurred a year later without warning. The vehicle was taken to an independent mechanic who was unable to diagnose the failure initially. The technician performed more diagnostic testing and replaced the ABS module. The manufacturer was not made aware of the failure. The failure mileage was 84,720.
A D V E R T I S E M E N T S
- Natchitoches, LA, USA