This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had noticed that my car would sway when driving around a curve or when switching lanes and was going to take it to the shop to be checked out, but my back passenger tire went flat on my way home from work which was odd because they were brand new tires. When I went to change the tire I noticed that the inside of the tire was completely worn and wires were sticking out. I drove home at 35-40mph because the sway was even worse with the spare tire. I had a mechanic come to my home to check the car out because I was afraid to drive it any further. When he jacked the car up to see what was going on, upon inspection he noticed the sway bar had come loose on the passenger and driver side of the car and that the sub frame on the driver side of the car was completely rusted through. The mechanic was able to reattach the sway bar, but advised not to drive it until the sub frame could be fixed. I contacted a certified welder and had my car towed to the welder to have the frame welded back together. The certified welder was only able to partially weld the frame and stated that the car would need the frame replaced because it was too rusted out to properly fix and that it was not safe to drive. Now I-??m without a vehicle even though the car is in great running condition because the frame is unable to be fixed and the cost to buy a new frame and have the work done is more than the car kbb values the car for. I don-??t know why this issue hasn-??t been recalled and fixed. I could have crashed and died and my children left without a mother. It-??s sad to see so many complaints and nothing done about it.
Upon driving in a lite snow, (.3-.5") I experienced a sudden rear end swerve. Had 2 young passengers in car, they were very scared. The car behind me took evasive action to avoid me. Then at next stop lite, the driver said the rear wheels were not parallel with each other. No warning to me. Car was taken to a service garage for inspection. Rear subframe was severely rusted. Was advised to get rid of car. Took it to another repair shop and was told that they could replace (Not repair) the rear subframe, which they did for a total cost of about $3000
The rear subframe is rusted through in several areas. The rear sway bar connection point on the rear driver side control arm is no longer connected due to rust. The rear tires are slanted inward causing uneven tire wear. The vehicle sways from side to side while driving on any surface that is even slightly slick. The problem was discovered while replacing the rear brakes on the vehicle.
2 months ago I Bought vehicle for $4300 and found out 3 weeks ago that the frame is broken. The car is very squirrely on wet roads- no wonder? It's very dangerous and it's going to cost more than the car is worth to fix it.
- Forest Lake, MN, USA
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Driving to work in the rain the vehicle began to sway when breaks were applied. The back of the vehicle went right and the car went left. I moved to the right lane and the vehicle fishtailed! I was totally afraid that I could drive into a ditch or be killed on the highway. I drove very slowly to the repair shop, after inspection, I needed struts but then the mechanic looked further and saw that the rear k-subframe was completely corroded and unable to be welded. The one piece was completely apart from the other. A danger to drive. Once I began to look for a replacement part, I began to see how many other Murano owners have had the same issues with the subframe rusting out. This is absolutely crazy that this part is not recalled as the part is defective in the construction of it. Nissan should be ashamed. My life and my daughter's was at risk. There are no warning lights to advise of this problem prior to its failure.
The frame of the car has had a catastrophic failure, the rear frame has broken away from the body of the car on both sides. This has caused the car to be completely unsafe and unable to be driven. The broken frame was discovered as I was doing basic maintenance on the car, putting new brakes on the rear of the car and checking low air in a tire. At that time I discovered the brand new tires on the back were worn to the core on the inside and then I saw that the frame itself had broken away from the body. I have done repairs and maintenance on my own vehicles for many years, so I am the one that discovered the broken frame not a dealer or repair shop.
Had previously felt some shaking in car as accelerating on roadway. Did not realize at that time the my rear subframe was rusting out. When Murano was parked in driveway noticed that the back wheels where turned inward. After inspecting car found that there was a lot of rust on my rear subframe making it unsafe to use this vehicle anymore. Cost of repairs are well over 2,000. This vehicle had just turned 100k miles when this happened.
I took my car in to get a tire alignment and the mechanic could not do it and pointed out the rusted out sub rear frame on the driver side. I took to a auto collision shop and will not touch it for liability reasons. if im driving 70 mph down the interstate and the back wheel bends in from the rust, there is going to be a serious accident. i am without a vehicle at the moment till this is resolved. There are hundreds of posts of the same problem online and suprised there is not a recall. I am the least dramatic person but i fear for the safety of my life if i keep driving the way it is if not fixed.
When i applied the brakes the car pulled to the right so I brought it to my mechanic to find out the rear control arm bracket pulled out of the sub frame near the body bushing the rest of the car is not rotten only parts of the sub frame
To whom this may concern, Y husband owns a Nissan Murano 2007 AWD. He uses this car as his daily as he has to travel for work from Shirley NY to Garden City NY 5-6 times a week. On Dec 10th as he was leaving home to go to work he got on the main road and his car lost control. Thank god there was no one around him and everyone was alert because his car almost caused a fatal accident. My father was able to tow it back home and I started calling mechanic shops to see who would be able to check his car and fix it asap. I finally get in touch with a mechanic and my father takes it to his shop the mechanic looked at the car and told us that his whole K Frame was rusted and came off completely. He said -?? this is a common issue with Nissan Murano 2007, I worked at Nissan dealership and we would see this all the time and it-??s very dangerous you cannot drive this car-?? My question is if this is such a common issue. Why isn-??t this recalled" Why are these car still out on the road" We have to spend insane amount of money that we don-??t have to fix this issue because we can-??t afford to buy a brand new car but no only that my husband could-??ve almost lost his life and hurt other ones because of this issue. This seriously needs to be fixed. After doing my research I see many people complained about this not only a while back but recently and still nothing has been done. Our car is still in the shop and we have no idea when we-??ll get it back due to the cost of these parts. Please do something about this.
I purchased a 2007 Nissan Murano the end of June. The first time I drove it on a wet road I almost lost control, and I was driving well BELOW the speed limit. The next week I got different tires put on and took it for an alignment. The first independent service center I took it to showed me where the rear subframe on BOTH the driver and passenger were completely rusted through, and they told me I should drive the vehicle as little as possible until I got it fixed. I took it to a second independent service center to see if it could be fixed without having to be completely replaced, they told me they could not, nor could an aligment be done and that I should stop driving it immediately. I had only had the car for a month and a half before I had to park it. This is a MAJOR issue that needs to be addressed by Nissan!! I don't have the money to have the car fixed, nor can I sell it. So I'm making payments on a car that is doing nothing but collecting dust and taking up space. Unfortunately I am learning that this is a major issue with this vehicle. Nissan needs to fix it before people are killed, not just people driving the vehicle, but other motorists, and possible pedestrians. The airbag light is also on and I haven't been in an accident, nor has there been any work done to it since I bought it.
Rear K sub frame is 100% rusted out. The main front K suspension brace where it meets the mainframe is completely rusted off on both sides at front, The rear main mounting studs for rear of k brace are broke off at threads from rust. Where swaybar mounts at bottom of subframe. In my 20+ career of being a mechanic I have never seen anything like it. It is clearly an issue with the steel used when manufacturing this vehicle. I have seen cars from the 60's and 70's with much better frames (from the same geographic location) I cannot fathom this extreme safety hazard has not been recalled. I purchased this vehicle on date listed and found this issue before my family rode in it and I'm grateful for my knowledge and fear for those who would climb in unknowingly and risk death to their loved ones or others on the road.
About a year ago my husband and I noticed there was alot of rust in the rear end on the sway bar and around it not to long after the sway bar looked as If it was going to come apart on the left side my husband got it to stay put for a little while but as time went on the truck just became more unsafe anytime we tried to drive it it was all over the road it's kept pulling to the left very badly we noticed that the back tires were not straight and bowing out my husband changed the front tire on the left for unrelated reasons and then the next day we was driving and the awd light started flashing we were heading home and went to take off from a red light when I hit the gas the whole rear end exploded into pieces and now we definitely can't use it the only way to is to replace the rear end. Since we bought this SUV it's been nothing but problems and money and now we have no transportation are truck was how we make money were self employed so now we can't even make money to survive or even repair the SUV. The truck has been very unsafe since day 1 we bought it and all because of the back end of it. Someone needs to recall this vehicle asap before someone gets hurt and someone needs to help me fixy vehicle or get into another one cause this is not my fault and now I'm suffering not being able to make money or survive without a vehicle my mom is disabled and has a tumor I have to be able to take her to appointments and store etc. This is not fair to us cause of a problem you guys should have taken care of a long time ago. I will keep pushing this and pursuing it I will go as high as I have to for some to acknowledge and help me. Thank you if you need pictures I will gladly send in some
The rear frame and rear control arms are completely rusted away. We had it looked at when it did not feel right while driving and it smelled like burning rubber when driving short distances. The mechanic refused to service it because of what he saw. It was not safe, which means it is not safe to drive. The tires are tilted in at the top. It is unsafe to drive. It has @ 141k miles. You all are endangering lives if you do not recall for this issue, as I have now seen multiple folks that have also complained about the same issue. WHY IS THERE NO RECALL?? Now we have a vehicle that we can not drive, because it is not safe AND we can not sell, because it is not safe. Please reach out to me on or before 8/25/22, if Nissan is willing to resolve.
I was driving my Murano when out of the blue it started swerving almost uncontrollably and my tires were squalling. I thought I got a blown tire at first and luckily nobody was around me at the time or someone could have been seriously hurt or even killed as I was barely able to get it back under control. I pulled over to the side of the road and got out of the car. I instantly noticed that both my back tires where slanted heavily in at the top and heavily out at the bottom. I called a wrecker to take my car to the mechanic garage. They told me that the k-frame / sub-frame and completely rusted through and I was luckily not to have been in an accident. They told me to be able to fix it I was looking at close to $3,000. The car is completely undriveable now.
A D V E R T I S E M E N T S
- Massapequa, NY, USA