This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2006 Nissan Murano. The issue originated with the air intake problem that Nissan recalled last year. Prior to the recall I had taken my car in because of the poor performance and near accidents that the air intake issue caused. I had taken the car to town North Nissan to have the issue checked out and they said the problem was my motor mounts were defective and that would fix the air intake issue. I continued to experience issues with the air intake and fixing the motor mounts did not resolve this problem. After the air intake recall came out I took the car in to have the parts replaced. While picking up my car I spoke to the service manager about my frustration on having to replace the motor mounts which never resolved the problem. The service manager explained that they were aware that the motor mounts on the Murano were weak (not just mine but across the board) and they felt that would resolve the problem. I have had numerous cars in my life and have put over 100,000 miles on several of the cars that I owned and I have never had to replace the motor mounts. If Nissan knows that the motor mounts are weak on this car then why has that part not been recalled?
Murano is still continuing to have problems with the coolant and dealer can not find out what is wrong with it so they can not fix it. Contacted Nissan and they refuse to replace or re-purchase my vehicle. At this time it has been seen by the dealer 5 times documented, 2 times undocumented. I feel like this falls into the lemon law, so I will be filling a lemon law suit against Nissan at this time. I like my Murano but this needs to be corrected.
Taken to dealer several times for continuous smell of coolant coming from vehicle when motor gets hot. Dealer continues to claim that nothing is wrong with it. Recently took a trip to Tennessee and the coolant in the reservoir was almost gone by the time I got back home. If anyone else is having this problem Nissan should know about it. At this time nothing has been repaired or replaced and we still have the smell of the coolant coming from our vehicle.
- Greenfield, IN, USA
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- Austin, TX, USA