This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light flashing. Airbag module determined to be bad. Over $1000 to replace. I see where this is a common problem. Dealer said airbag will not deploy in event of crash..
Drivers side air bag light stays on. I have taken this car in to approximately 16 times to 7 different dealerships in four different states. They said they replaced different parts each time but within four to six weeks the airbag light comes on again. The last dealership I took it to in columbia tn said that Nissan had told them to replace the front wiring harness but they refused to do it. They said it would take them too long and did not want to do it.
SRS restraint system indicator came on in 4th quarter 2009 and was referred to fitzgerald auto in chambersburg pa. No resolution was determined and dealer reset fault indicator. Recent 1st quarter 2010: Indicator came on again and have set another appointment with same Nissan dealer.
I purchased my 2005 Nissan Murano in Nov 2005. On Feb 24, 2006, I brought the vehicle in to the dealer because the airbag light was flashing. They "erased all dtc's and retested the system." In March 2006, I returned with the same problem. At that time, they replaced the driver airbag module, spiral cable, and diagnostic sensor. It was ok for a year, but then started flashing again. I took it back on Oct. 12, 2007. They removed and replaced the driver side airbag module (again). Three days later, it started flashing again. I wasn't able to take it in again until March 21, 2008. At that time, they replaced the apiral cable (again) and informed me that it might not be fixed but, according to Nissan protocol, that's all they could do. If it starts flashing again, they can replace the next part. In the meantime, I have no more of an idea today that my vehicle is safe than I have ever had. Even if I take it in a 5th or 6th time, how can I be sure it will work if and when I need it? in the very beginning, they did replace the whole unit, and that didn't work. I no longer have confidence in Nissan's safety protocols.
- Chandler, AZ, USA
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- Alexander, AR, USA