This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All the actuator motors on our 2005 Nissan Murano suspiciously went bad at the same time. The car is much easier to gain entry to from a possible third party. In both our neighborhood and neighborhoods we may park the vehicle, there have been many break-ins. If the doors are not easy to lock, a potentially hostile party could gain entry to the vehicle with the driver in it and cause bodily injury if not death. While the door locking mechanism failure is intermittent, inability to have constant reliance on the door locks is dangerous in case of an emergency. The Nissan dealership quoted us upwards of $1,600 to fix this hazardous situation and we frankly cannot afford that even though it is a matter of safety. Nissan needs to cover this issue because as I have seen, it is not limited to our vehicle, but countless other Nissan Muranos.
We own a 2005 Nissan Murano - the driver's door and passenger door on the driver's side will not unlock with the remote or the switch - they require a manual unlock - this seems to be a common problem with these vehicles from my research online - I feel it is a safety issue that Nissan should repair at no charge to the consumer. Also, the airbag light stays on - we have had this checked, and it continues to be on - this is also another safety issue. Our vehicle is in perfect condition otherwise. We have less than 60,000 miles on the car.
The automatic door locks on my 2005 Nissan Murano have failed. This is a safety issue because I cannot lock nor unlock all my doors with a touch of a button. Additionally, the key fob does not work to allow me to unlock drivers door so if threatened I would be unable to get in/ get out of auto quickly. Likewise the powerlock does not allow me to lock all doors. Also the rear hatch doesn't work reliably due to the problem with the locking mechanism and the auto locks are the only way to open hatch. Should auto get a flat there would be no access to the spare. This is not only a convenience issue but a real safety issue- in the instance of a carjacking or to escape to the safety of my car. I cannot even contemplate all the scenarios which make this a safety issue however it clearly is.
2005 Nissan Murano sl door lock/unlock solenoids become weak and will not lock and unlock the doors. The solenoids are part of the door lock assembly. When the lock solenoids fail, the driver cannot lock the doors from the drivers seat thus introducing the possibility of "car jacking" or assault.
1. doorlocks not operating properly. 2. occurrence intermittent; safety consequence, doors are unlocked. 3. dealer replaced 2 actuators at a cost of $1,000.
- Astoria, NY, USA
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I have a 2005 Murano; my problem is: My driver's side door lock only works intermittently, and I can't always tell whether the door is locked or not. It sounds like it is locking/unlocking, but it doesn't always seem to be the case. I have gotten two different quotes from Nissan dealerships, and both service managers said that it is a common problem. I feel like it is unsafe, and it seems like it is an issue that should fall under the "recall" policy. Thank you.
I noticed my passenger side door lock would not automatically lock or if I manually locked it would not unlock by pushing the lock button in my 2005 Nissan Murano probably about three months ago. So now I have to manually lock and unlock that door everytime. About two weeks ago I was going to load groceries in the back of my vehicle and when I hit the security unlock device the back hatch never unlocked. So now I can never open my back hatch because there is no key entry on the trunk. This is a huge safety issue. I took it to my local mechanic and he said it was the locking system in the car and would cost me over $700 to fix it. Nissan needs to take care of this because it is happening to alot of people and it is only a matter of time before an unsafe situation occurs and is in the media due to not having the ability to lock or unlock your car doors.
I was trapped in my Nissan Murano during 115 degree day in Arizona for 20 minutes. I had to restart the car and drive to a facility where I could be freed from the vehicle. The door lock actuator solenoid only partially activates locking assembly on drivers door and only partially disengages. This creates a situation where you cannot open the door from the outside or inside of the vehicle in an emergency. This partial disengagement also keeps the door handle from opening the door manually. Evidentially I am not the only Nissan owner who has had the same problem. The internet has numerous documented owners of Nissan vehicles with the same exact problem. Nissan has failed to address this problem in a timely manner and possible death or serious injury could result in the event of a collision or fire due to the inability of the doors to be opened manually during this partial lock situation. The door handle should always open from the inside and over-ride the lock on the drivers door.
1. there were no events that lead upto the failure of the locking mechanism. 2. the failure started automatically. There is a problem in the locking actuator. The lock switch does not lock the door even though the switch is pressed and the locking sound is heard. This makes personal safety a big concern. If the door is unlocked when the locking switch is pressed, it can still be opened from the outside. In environments when personal safety is of strong concern, there should be some sense of feeling secured within the car when the door is "locked." Someone could be hurt, robbed, carjacked, or even murdered because of a simple locking mechanism failure. This failure is all around with many cars having all 4 door locks fail at once across all Nissan car/SUV/truck models. The replacement cost for 4 actuators from the Nissan dealership is $1600. This is a safety concern and a recall should be made for all Nissan Muranos.
I have a 2005 Nissan Murano, purchased in 2005. Recently I have been having problems with the right front passenger door and hatchback not locking or unlocking by use of the fob. The right front passenger door does not have a key lock and apparently when this door lock motor is not locking or unlocking, neither is the rear hatch. I believe that this is a safety issue and NHTSA should fource Nissan to recall all their vehicles with this problem for replacement w/O cost to the consumer. Having a secure environment is paramount in certain neighborhoods. When locking the doors it is imperative no one should have access to the vehicle. If anyone can simply open the door to bain access, carjacking, injury or even an assault if much easier for the perpertrators. If the doors locked properly this provides a more secure environment and eliminates some of these terrifying scenarios. Nissan, knowing there is a security and possibly safety problem with their locking mechanism and not recalling these vehicles for consumer protection and safety, is negligent. Their action will open the door to a class action lawsuit should someone be murdered, robbed, raped or assaulted due to a door that didn't lock, although the driver pushed the lock button and heard the apparent locking sound. Remember, in this case there are no obvious indications the door isn't locked, when it reality is an "open door" with the occupants easy targets. This failure is an intermittent of operation. Sometimes the doors lock and other times they don't. in emergencies it is important to be able to unlock doors immediately. During a crisis situation the driver and passengers use the door rocker button to unlock the doors, the locking/unlocking solenoid or actuator malfunctioning is clearly a high risk in emergencies. Nissan's usual quote of $1600 to repair and replace all the door lock and actuators is ridiculous, and should be a recall item.
The power lock on my 2005 Nissan Murano will not lock/unlock. I took it to the dealer and was told it is not covered under my extended warranty and would cost over $500, parts and labor!
There is a faulty door lock mechanism on my 2005 Nissan Murano. 1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.
The door lock actuator on my rear passenger does not work. The door is permanently locked, it cannot be opened from the inside or outside. To me this is a safety hazard.
The door locks on my 2005 Murano do not always unlock when I push the unlock button. If this happens after an accident the passengers will not be able to open the doors and escape as the doors won't open when locked. This has been getting progressively worse since January.
Driver side exterior door handle came completely out of the door when I tried to open it one day. Nissan dealerships want up to $400 to fix this problem but they can't tell me how its actually broken without taking the door panel off. I don't know if a bolt or fastener came loose or if there is an actual break...nonetheless I have to stick my fingers inside where the handle used to be and pull a tiny lever to open the door.
The electronic door locks on my vehicle have stop working. I replaced the driver's door lock which failed first, but since then the other door locks have stopped working. I have 2 very young children and I must manually unlock the doors from the inside of the vehicle cabin. I shudder to think what would happen if I or someone else had to get them out in an emergency and we could not get the doors to unlock.
Door lock failed to perform on Nissan Murano 05 1. having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. in addition, sometimes the doors unlock ok, other times they don't. 3. in emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the Murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, Nissan should recall them.
A D V E R T I S E M E N T S
- West Palm Beach, FL, USA