This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the evening of Aug 4, 2004, I was driving home, noticed that the battery and brake light were illuminated on my new (6500 miles) Nissan Murano. I planned to take it to the local dealer the next day, as soon as I completed two unchangeable appointments. As I started to leave the parking lot on the second appointment, the vehicle would not accelerate. I called the dealer and my husband, who came to get me. The vehicle had to be towed. Diagnosis: Failed alternator. Needless to say, I was not happy. They had to order the part, and the repair was finished on the following Tuesday, Aug 10. The service manager said he had previously had 4 or so failed alternators, and didn't understand why Nissan had not recalled the vehicles. The repair has been fine, the dealership loaned me a vehicle, even though I bought it out of town. Then I started to check the internet, and found that there are a lot of alternator failures. I am thankful that mine happed in a local parking lot instead of on the road.
- Fort Smith, AR, USA
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- Fort Smith, AR, USA