This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Failure of drivers side door lock actuator and gas cap door lock actuator on a 2004 Nissan Murano. The failure of my gas cap door actuator made it impossible to refuel the vehicle which could have left me stranded. The failure of my driver door lock actuator caused me to believe my door was locked when in fact it was unlocked...this failure exposed me to a personal safety breach.
Power locks fail on the drivers door for Nissan Murano 2004 model. This is becoming a common problem based on driver reports. It presents a safety and security risk when the lock switch fails to activate one of the doors. Nissan needs to recognize it and recall it.
Within a few days all four door lock stopped locking or unlocking automatically using the remote or the door switch. The only way to lock or unlock the doors was manually. I took it into the dealership for diagnosis and they said that all four actuators went out and needed to be replaced at a cost of $1600. They said they replace fuel lock actuators almost weekly and door lock actuators very frequently but usually not all four a the same time. I found it really hard to believe that four independent components would go out all within the same week. I placed a posting on a forum and was amazed at the response of the same problem. It is a definiate safety and security issue when you in the car because you have no idea if all doors are locked until you look at everyone of them and then you aren't really sure. It also is a safety/security issue when you are outside the vehicle because the Murano only has one external key lock. It is also very inconvenient. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent.
Door locks, rear hatch lock and gas cap lock will not lock or unlock on a regular basis. I have spoke to many others having the same failure with the solenoids in the lock mechanism not functioning reliably. This is a huge safety factor, not having the security of a locked door, allowing anyone access at will. I can't believe Nissan continues to deny there is a safety problem with these locks with so many having identical problems. It's only a matter of time before someone will lose their life or be injured from this lack of security from the door locks malfunctioning. I file this compliant to let the NHTSA know of the problem and share this with Nissan to hopefully convince them to take this more seriously and recall the cars to make the safe and secure.
2004 Nissan Murano front door locked when consumer opened it. Customer stated that the door stayed locked when she opened the door and remained locked upon exiting the vehicle. The consumer stated on a 95 degree day, she had her 5 month old infant in the vehicle when her. Her infant started to cry so she pulled into a parking lot to calm her down while exiting the vehicle to re-enter on her son's side the vehicle doors locked and would not open. The consumer stated that she called 911 and the fire department opened the vehicle but the infant was crying hysterically for 20 minutes and luckily the consumer had the A/C blowing. The consumer stated would like the manufacturer to be made aware of the dangerous situation and to be reimbursed for the fixing the life threatening defect. The dealer stated A/C belt was fraying.
A D V E R T I S E M E N T S
- San Antonio, TX, USA