This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side mirror destroyed by other motorist, when bringing it to the dealer in long beach they wanted to give me the car back with all the doors not working. After he already charged over $400 for the rear view mirror we were unable to lock the car, open the door except manually, after a 3 days with a rental car the Nissan dealer charged another $550 for a broken actuator that was not broken before we brought it to the dealer. Coincidence, I think not, the web is full of folks that have the same complaint. It's a rip-off and they need to be stopped.
Sun visor randomly drops down from headliner obstructing driver's view. Nissan will not repair the problem at no cost if the vehicle is out of warranty. This is a safety issue and Nissan should repair this defect regardless of year or mileage. This is an expensive service at the dealerships, preventing certain owners from having the visor properly replaced/repaired. Very dangerous.
The contact owns a 2003 Nissan Murano. The contact was driving 35 mph when both front sun visors detached. The vehicle was taken to an authorized dealer and the dealer stated that both visors needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 93,845.
The contact owns a 2003 Nissan Murano. The contact stated that the drivers side sun visor would not hold in the up position, reducing visibility. The vehicle was taken to an authorized dealer where the contact was informed that the failure was not covered under warranty. The vehicle was not repaired. The failure mileage was 22,000 and the current mileage was 84,740.
- Springfield, MO, USA
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I own a 2003 Nissan Murano and the sun visors have been replaced twice and they go bad after about a year. The design of these sun visors is really bad and it is a safety issue because it blocks your vision and it may cause accidents. I'm sure Nissan is aware of this problem but is choosing not to do anything about it. They are probably waiting for an accident that will result in a fatality before they do a recall on all Nissan Murano's. last year, I almost had an accident when I was driving and hit a bump and the sun visor came down. My reaction was to try to see under the sun visor but some how I almost lost control of the car and fortunately I did not hit the car in front of me (almost did). Please do something to help us. Hundreds of Murano owners have this problem. It is all over the internet.
I have had my 2003 Nissan Murano since I bought it new in 2003, just after my warranty ran out the passenger sun visor started to fall and will not stay up. Because I am a tall man it actually blocks more than 50% of my view and I am afraid that one day it will cause an accident because of the loss of field of view. I have been searching the internet and it seems this is a very big issue with the Nissan Muranos and quest. I feel that this is a very big safety concern as in most states the field of vision is a part of the safety inspection this seriously decreases it and impairs the ability to foresee dangers.
I have had my 2003 Nissan Murano for over 4 years ever since I owned it I have had a problem with the drivers side visor. The visor cannot stay up and it always falls to the point to where it is in my line of sight. I have used velcro in the past but I have become more and more frustrated because now the velcro is failing. I was picking up my daughter from school the other day and the visor fell in front of me in the middle of heavy traffic and I had to slam on my brakes. My 6 year old daughter was crying and very frightened as was I. I am hoping that something can be done as this visor issue is a significant safety issue where lives are in danger.
2003 Nissan Murano visor falls down while driving blocking vision. We had the visor replaced in 2005, and the second one is doing the same thing it falls down at the slightest bump in the road.
Sun visor flopping in face they have given out and Nissan wont cover them, they are just are fine for a while then will just flop down in your face and while your driving that is so un safe.
Sun visor on both driver and passenger side fall down at will. Visors stay in roof clip but simply rotate and flop down. Safety hazard as driver's vision may be obstructed. Costly replacement only good fix.
Regular use of the sun visor in my 2003 Nissan Murano. The failure occurred when the sunvisor fails to stay up and is very loose and will fall down during driving, which then obstructs the field of vision of the driver seriously compromising safety. The sunvisor needs to be replace, and/or the mechanism that is responsible for holding an up position of the sunvisor.
On my 2003 Nissan Murano, the sun visor stopped working and now the visor falls during normal driving N& will not stay up. This started last week and we have had two near misses since then where the visor dropped down while my wife was driving resulting in here field of vision being impaired. No accident occurred, but 2 close calls was enough that I removed the drivers side visor all together. Is this a common defect & is there a recall for this?
I own a 2003 Murano. The driver's side visor fails to stay in place when pushed toward the windshield. It will, if you push it up, stay there only a couple seconds. When it falls, it blocks out half of your vision, making it impossible to see cars in front of you. I have a visor I can never use. I can't block out the sun in my eyes, and if I chose to, I am choosing to not see cars in front of me. Visor needs to be replaced.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) safety issue with 2003 Nissan Murano sun visor: My wife's 2003 Murano has an issue with the sun visor that creates a serious safety issue while driving; the visor pops down randomly, both with bumps in the road, and on its own. It goes without saying; this is a very serious issue that Nissan should address immediately. In the interim, what I have done to mitigate the risk is removed the visor until 1. I can source a replacement someplace other than the dealer, or 2. figure out if there are dealer replacement options - at dealers cost. I talked to Nissan and confirmed there are no known recall campaigns for this item. In reading Nissan forum input, there are issues with more than just my year, there are also issues with 2004, and 2005's as well. That said I would like to file this complaint because Nissan has not addressed this as a safety concern, and will not replace as a warranty item either. All Nissan owners need the help of this Agency to drive the point home; Nissan should launch a recall to have them replaced saving owners $250-$300 or more for inferior parts, parts that for some owners have failed more than once. Reference: www.nissanforums.com/truck-SUV/113557-Murano-sun-visor-failure.html [xxx]
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- San Francisco, CA, USA