3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Nissan Murano suspension problems

suspension problem

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2003 Nissan Murano Owner Comments

problem #3

Jan 032011

Murano

  • 30,000 miles

A D V E R T I S E M E N T S

This is a possible safety issue. The sway bar on my 2003 Murano was replaced because the rubber bushing that were there to retain and keep it from moving laterally broke. The new sway bar had steel bushings that were welded in place so they could not move. There are many reasons that cars have sway bars, but the main reason is that when a driver has to make an evasive turn the sway bar prevents the car from rolling over. Now when the sway bar can move laterally it is non functional. And that is what happens when the rubber bushing moved on the original sway bar. They changed the design for a reason and replaced the rubber bushings with steel. I feel the original sway bar is a safety issue. I am not sure when they changed the design, but there could be a number of cars out there with this faulty design. I think the old design could cause the vehicle to roll over in an evasive maneuver.

- Sedona, AZ, USA

problem #2

Sep 042008

Murano

  • 60,000 miles
Purchased this vehicle with 20,000 miles on it, kept well maintained, drove 90% highway miles mostly commuting to care for elderly person. Front struts leaked and failed without warning at approx 60,000 miles, then had loss of power, transmission/driveshaft began "howling noise" and we could smell faint oil smell, took to dealer were told it was the transmission valve body which they fixed under warranty, that they could detect no oil smell or source for same, and that cvt howl was just the normal sounds of that type of transmission. We specifically asked whether there are any known problems or failures with drivetrain assemble components, because we heard of many other strut failures by Murano owners after our struts failed prematurely. We were told there were no reports of any trouble, not to worry about it. The howl never went away, and the oil smell came and went. Sept. 4, we pulled out of our driveway drove about 50 yards down the street and hear a horrible thumping noise, like a flat drive, we stopped immediately and checked, no flat tire. We started the car again and drove a few feet, same noise. We parked the car and had it towed to dealer. We are told the transfer case "grenaded" that we must have been driving it hard (we were going about 10 mph), that it would be $4000 to repair! the tech asked if we had been hearing any unusual noises before the failure, we told him we had, and we had reported it to the dealer when it was under warranty, but they refused to help with the repair costs. I checked on the internet and spent 6 hours reading thousands of similar transfer case failure stories on Muranos with all levels of mileage on them, many had been told, like we were, that warning signs were nothing when their vehicles were still under warranty. The dealer also tried to charge us $2800 for the part, which we found for $1518 from another Nissan dealer. This is a known problem, has caused vehicles to stop in traffic and should be a recall defect. Thank you

- Edgerton, WI, USA

problem #1

Mar 152005

Murano 4WD 6-cyl

  • Automatic transmission
  • 14,000 miles
SUV pulls to the side when steering wheel lightly released. Brought to dealer 3X but cannot fix, says run for !K miles and see but still recurs. Driver side window makes squeaky noise when open, dealer changed window runner but still noisy. Engine seems to choke when driven after parking uphill, dealer said removed some air bubbles in gas tank but still recurs. Right front shock feels dribbling when driven at highway speeds, dealer cant find any problem.

- Carson, CA, USA

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