This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transfer case blew up, broken teeth, while traveling on the highway. Cost of repair was $3500. Not covered under warranty or recall, despite this being a known issue with Nissan Muranos.
The contact owns a 2003 Nissan Murano. The contact stated that the vehicle hesitated to accelerate from a stop. Once the vehicle began to accelerate, it accelerated at a very slow rate of speed. The vehicle was taken to an independent repair shop, where they were unable to diagnose the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
I have a recurring problem that when I am in traffic and I put my foot on the gas pedal, there is no response and then the car surges forward. I was changing lanes and almost caused an accident. The next day I brought to the dealer and they said it was the valve body and gasket. They said the extended 120,000 warranty on the cvt transmisson would not cover the repair. I called Nissan customer support, and after investigating they agreed the repair would not be covered under the warranty. I have heard so many complaints that this did not fix the problem that I just had the transmission replaced. I was too worried about the safety hazard. This is a very serious problem, that should not happen at this mileage. I also have had to have the catalytic converter replaced and also the fuel pump, just after it turned 100,000.
There are two incidences. The first one was the transfer case which cost $3500 and the shop didn't know what could have caused it he said that they just go which I don't believe there has to be a reason. And now about two months and 2K miles later the rear differential exploded. The car is currently in the shop and at a different shop so hopefully they can find out what went wrong. I did a little research and was told that the rear diff shouldn't have a problem till at least 150,000 miles. Also the service manual doesn't say anything about service or maintain of the transfer case or the rear diff. Both should be covered up until 100,000 miles. And on god knows how much it will cost to fix this new problem. I will never buy another Nissan.
While driving at 25 mph, suddenly we heard very loud 'bum, bum, bum' like noise. We stopped at near gas station, and the oil appeared beneath the rear of the car. The mechanic told us that the rear differential unit is split open in half. We were told that if that would happen at high speed the flying rear differential debris could puncture the nearby gas tank.
- State College, PA, USA
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Upon normal acceleration from a stop sign onto a major road with a 35 mph speed limit, there was a loud "pop" and the car lost power and could only move at a slow crawl to the shoulder of the road. The car could rev, but very little power was getting to the wheels. There was a small oil spill under the rear axle of the car. The car had to be towed to our mechanic (we did not take it to a Nissan dealer because we thought the car was out of warranty) and the police demanded speedy dry to be put down to cover the small oil spill, which cost 45 dollars and was not covered by insurance. The mechanic determined that the continuously variable transmission (cvt) and its casing needed to be replaced, at a cost of $4922. After doing some research online, we learned that Nissan automatically extended the warranty from 5 years or 60,000 miles to 10 years and 120,000 miles, however, we received no notification from Nissan that the warranty was extended, nor did we hear from them that cvt failure was common amongst this model year, as is apparent from the numerous complaints similar to ours. We performed all scheduled maintenance on the car, including replacing the transmission fluid every 30,000 miles. We have reached out to Nissan to see if they will reimburse us for the repair costs as part of their extended warranty and we are waiting to hear back from them.
The contact owns a 2003 Nissan Murano. The contact was driving 30 mph when the vehicle exhibited a loud, dragging metal noise from the front end. The vehicle was taken to a local mechanic who performed a diagnostic that located the failure at the transmission transfer case. The manufacturer was contacted but advised that they would not assist with the repair because of the vehicle age and mileage. The vehicle was not repaired. The failure and the current mileage was 130,000.
February 2010 I was driving my 2003 Murano down the highway and all of a sudden as I was pushing the gas pedal and it wasn't responding properly began to hesitate but I was able to drive it to the Nissan dealer for repair and I was told it was a sensor malfunction so it was replaced (at my expense $1100). Then in April 2010 driving down the street I heard a thump and as I pushed the gas and then the car began to drag and hesitate. I made it safely to a bank parking lot where I called a tow truck to tow it to the Nissan dealer again. This time they say it was some sensor that dealt with the throttle and a case. Again at my expense ($3200). So in 2 months I spent $4500 and at that time I was told I should be ok. Well it is now April 2011 and I have the same problem again and this time it stopped while I was driving home from work. Now I had it towed to my house which iss were it sits because I was told sine I went more than 12K miles it is out of warranty. So I now have a car that is useless unless I spend another $4500 to fix it. Unexceptable!!!!!!! I am lucky I was not injured but this needs to be looked at soon or someone can be seriously injured.
2003 Nissan Murano. Consumer states defective and unsafe transmission. Consumer requests replacement at no cost to him the consumer stated he was assured he would have no problems with the replacement transmission. However, within 21 months, the transmission failed. The consumer was told the warranty had expired on the replacement transmission.
A well maintained Nissan Murano of 7 years started making loud thumping noises after less than 78K miles. Our mechanic suspected transmission related issues, which occur frequently on Murano and advised to take the vehicle to the Nissan dealership. Nissan mechanics pinpointed a faulty transfer case to be the cause of the noise. Furthermore Nissan indicated that it would be too dangerous to drive the vehicle due to the fact that if the transfer case failed completely during driving, it would cause the vehicle to come to an immediate halt, which if driving on the highway could cause a serious hazard. Since the transfer case failure was imminent, it had to be replaced at a cost of $2650. Further investigation on the internet indicates that transfer case failure in Murano is common, however Nissan has failed to address the issue and the potential hazards it may cause.
While driving my 2003 Nissan Murano AWD sl I suddenly loose acceleration, the engine will not rev and the RPM indicator is 0, the engine is still running, there are no warning light indicators. After several minutes the accelerator will re-engage and the car will accelerate again. This has happened 5 times in the last 2 weeks, took the car to the dealer and they could not find anything wrong, no codes issued. I have replaced in the past 3 years the transmission in the last 7 months the fuel pump, the catalytic converter, the O2 sensors have all been replaced. The dealer indicated that this not a problem they have been aware of and have no idea what it could be...sound like they are not being exactly forthcoming on this issue.
The contact owns a 2003 Nissan Murano. The contact stated that while driving at approximately 35 mph, the vehicle suddenly stalled without warning. The engine continued running and there was an abnormal increase in engine rpms. The contact stated the vehicle would not accelerate past 20 mph. The contact was able to shut the engine off and when restarting, the vehicle resumed normal operation. Later, while merging onto a busy highway at an unknown speed, the failure recurred. The contact stated the failure would occur intermittently without warning. The vehicle was taken to the dealer twice yet the dealer was unable to duplicate the failure each time. The vehicle was not repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was approximately 75,000 and the current mileage was approximately 80,000.
Car: 2003 Nissan Murano sl AWD summary: Catastrophic loss of power / stalling during driving details: There are multiple issues - all reported to Nissan - which promptly declined to do anything to address them since the car was out of warranty. However it's clear that several other 2003 Nissan Murano owners are reporting the "catastrophic" stall problem - a simple google search bears this out. To me it seems that Nissan is washing its hands off the problem. Here are some symptoms: 1) when driving on the freeway a couple of days ago, the car catastrophically lost power for several seconds - only to somewhat recover thereafter. At the time of recovery manylights on the dashboard lit up including "check engine" "AWD lock / slip" etc. This incident happened three times in a row - and I called Nissan for help. 2) I live in san francisco. When waiting at a stop sign to cross uphill, the car simply does not respond when I press on the gas pedal and starts rolling downhill instead. 3) similarly in stop and go situations - the car simply does not respond to the gas pedal - and then when it finally does lurches forward in a dangerous, out-of-control fashion increasing the chances of rear-ending the car ahead.
My 2003 AWD Nissan Murano has a cracked transfer case. The dealer says that it is quite common with all Murano's but there has not been a recall. The dealer says that it will cost approximately $4000 to replace the transfer case.
On Tuesday May 11th my 2003 Nissan Murano began to make a loud grinding noise which has been attributed to a crack in the transfer case. The Murano has 113,000 miles. This was not caused by an accident and happened without any rigorous use of the vehicle. My concern is the commonality of this failure and no action on the part of Nissan. This is a major issue and can cause serious harm to the consumer. In doing research cost is expected to be over $3000.
2003 Nissan Murano fails to accelerate intermittently. This has been random for the past few years. Never know when it will occur but never when taken to dealer.
1: after driving the car for along period of time in stop and go traffic or on the thruway. Then coming to a complete stop and pressing the gas the car will crawl forward as if you were not pressing down the gas pedal after 1-3 sec of the car crawling into the middle of a intersect and no way to get it out of the intersect when other cars are coming down at 40mph into the intersection; will be disastrous and potentially cause a lost of life. After 1-3 sec the transmission will finally engage. The funny part is when you turn the car off and restart it the problem clears it self until it problem recurs. After reading other stories of there's cvt transmission in the Murano doing the same thing to the other Murano customer. I decided to take it to the dealer 2: this is a sporadic event and every time I took it to the dealer to get it check they could not duplicate the problem on March 9th and told me the transmission performed normal and it was engine [misfiring and slightly burning oil and compression lost related not transmission [I have enough automotive skill to tell me that this is definitely not a misfire/slightly burning oil/compression lost because once you turn the car off and turn it back on the problem disappears, witha engine misfire it would still persist, the engine is 100% running without any problem until this problem arise: So yesterday, when it started happening to my wife on her drive, I advise her to stop immediately at the dealer to have them take a look at I, to my surprise they refused!!! to take a 2nd look at it as they advise me they already diagnostic it as a engine problem and will not. I called them and demanded that a service tech, test drive it and he said nope this is a engine problem and told my wife to tell me that im making all the service department mad?!. I took it to 2 other transmission place and they verified that this is 100% indeed a transmission problem.
I purchased a Nissan Murano new in 2003. Since new it has had a problem with throttle response lag. I will be in traffic or sitting at a light and when I press the throttle to accelerate the car responds very slowly. I have nearly been hit at intersections where I am turning. The dealer replaced the throttle body at my expense. This was no help. The dealer then wanted to replace a valve in the transmission at my expense( $2600). I asked if other owners had reported similar problems to Nissan and the answer from the dealer was that no one had ever reported this problem. This is dangerous and Nissan seems to ignore the owner complaints. I guess someone needs to get killed to get their attention. This happens regularly and repeatedly since new in 2003. It's still happening today, in 2010.
I purchased a 2003 Nissan Murano. Since purchasing it, I've had ongoing problems. It has been at multiple shops every two months trying to determine what the problem is. Problem - delayed start and hesitation. I took it to a transmission specialist and there were no codes in the system when he ran the diagnostic. He couldn't tell exactly what it was. In the mornings when I drive, it stalls. When I'm in traffic, there's hesitation. It normally takes a few seconds to kick in, and then I take the risk of hitting the person in front of me. In reviewing websites regarding Nissan Muranos, there have been many complaints regarding the cvt, pressure sensors, etc. Nissan doesn't want to own up to the defect. There are thousands of complaints, but still no recalls. The only way I can fix the problem is by restarting my car and then suddenly I'm fine. This needs to be addressed asap. Why is it not? the problem doesn't occur on a daily basis so when I get it to the shop they don't recognize it. It won't show them the same symptoms I deal with. My car is at Nissan now for the air intake recall. They just called me and told me it is still attached which tells them it's not that that's causing my problems.
In stop and go city traffic, after a while of driving when you idle you step on the gas and nothing then after 5-7 seconds it propels forward without control. Late one night is almost cost me my life as I stopped at a stop sign when I depressed the gas it crawled to the middle of the intersection and just stopped for a few seconds a car was coming and almost hit my wife on passenger side. Please this issue should be addressed. I've done research and it seems many people are having the same problem with this make. I am the original owner, and I only have 68000 miles on my car.= a car I paid over 36K for.
A D V E R T I S E M E N T S
- Lowell, MA, USA