This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A road object which went under the car not over any tire struck the gas tank and punctured. The installed recalled added tank protector did not keep the tank from being struck and causing a leak. The car was repaired at the makers dealership without any recourse from the previous recall campaign. The recall added device did not perform as described in recall ?NHTSA campaign id number: 06V003000
Transfer case seals have failed for the second time after having been replaced by the dealer in the fall of 2008. Nissan North America refuses to acknowledge an issue with leaking transfer cases in Muranos. They have put in place an extended warranty for cvt transmission failures, however, did not include transfer case problems.
On Tuesday May 11th my 2003 Nissan Murano began to make a loud grinding noise which has been attributed to a crack in the transfer case. The Murano has 113,000 miles. This was not caused by an accident and happened without any rigorous use of the vehicle. My concern is the commonality of this failure and no action on the part of Nissan. This is a major issue and can cause serious harm to the consumer. In doing research cost is expected to be over $3000.
Front drivers seat mounting bracket has been replaced four times because it rocks when driving and/or stopping. This is an obvious dangerous situation that can very easily cause serious injury and/or death to the driver and possible other people in the vehicle in the event the drivers loses complete control if this seat bracket breaks. I just had it replaced again, and it has the exact same problem. Nissan has obviously made a defective product and keeps installing the same defective type when a customer brings it back for repair. All dealers consider this a problem but, they also express there is nothing they can do if they keep getting defective replacement parts.. ie: Old stock.
I own a 2003 Nissan Murano sl AWD. The fuel tank shroud was installed in compliance with recall campaign 06V003000. The shroud is of such a bad design that it has broken in normal winter driving. The materials used are too weak and the design does not provide sufficient protection for the tank. Overall, this design is terrible, and does not solve the requirement of protecting the fuel tank. Nissan need to come up with a better design that better conforms to the profile of the fuel tank--the current design protrudes down too far and is too easily damaged.
- Bellevue, WA, USA
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The driver's seat has broken twice under warranty and repaired. Now it had broken a third time out of warranty for the exact same issue. Tsb's have been issued and now a new part number has been listed, which really combines the two previous fix part numbers. Extremely unsafe! god help most Nissan Murano people if they get in an accident with a broken seat.
I have a Nissan Murano. Ever since I purchased the car it is used, I have nothing but trouble with it. The place I got it from replaced the transmission and the new one is slipping everytime I drive it.
This car has a serious safety flaw in that it hesitates from an idling stop. When you press on the gas while sitting with the engine idling the car will just sit there and then lurch forward suddenly. I first had this problem with the vehicle in 2005 or thereabouts, took it to the dealer (wilde Nissan waukesha wi) who contended they could find nothing wrong with the car. This was/is a very intermittent problem which comes and goes without warning, you never know when it will happen. I subsequently took the vehicle back to the dealer several times and got the same story. Eventually the dealership changed hands and the new owner (boucher Nissan waukesha wi, same address and location as original dealership) was diligent about researching and finding the problem. It was diagnosed as a "valve body problem" by the boucher folks. Nissan refused to honor repair claims and costs which were estimated to be around $1500 because the vehicle was "out of warranty" at the time boucher identified the defective condition. I firmly believe that Nissan should have honored repair costs as this is a serious safety flaw in this vehicle which could result in a crash or serious injury if not death of driver. Nissan has taken a very negligent and non caring consumer response position on this matter. The NHTSA should take Nissan to task to repair this serious safety defect in this vehicle before someone is seriously injured or killed because of the defective condition.
I was traveling out of town alone with my 3 children and after we had been on the road for about 3 1/2 hours, the front windshield wipers came on by themselves along with the back windshield wipers, the lights were going on and off by themselves, the left blinker came on by itself, and the dash information (dte, fuel economy) was just coming on and off by itself. There was water coming out of the fuse box on the drivers side, and you could hear a sizzling sound. I took it to the nearest Nissan dealer, they said they fix it and I got back on the road and it happened again 2 hours later same stuff. I just turned off the ac and kept driving with everything going crazy, because all the service departments were closed and I could not get anyone to help me. When I arrived at my destination I took it to the nearest Nissan dealership the next day and they said that the ac hose was loose and was allowing water to get into everything. I hope it is fixed, but I am now scared to drive it anywhere and I have to travel 6 hours away from home every now and then because I have a child 6 hours away from home in college and you never know when I will have to go up there unexpectedly. I am thing about trading it off because I do not feel safe in it anymore, but the trade in value is a lot less than the pay off.
In February 2005 the alternator failed to charge the battery and the car slowed to a complete stop and the battery died in the middle of a busy intersection. I had to tow the car to the nearest dealership and the car was repaired 48 hours later. In March 2005 the gas tank lid wouldn't open and the car was running out of gas. I drove the car to the dealership and it took 48 hours to repair. However, the "repair" was done by prying the lid open and I still have not recieved the new part. In May 2005 the transmission failed in the middle of a busy intersection and I had to tow the car to the dealership. They still have the car and expect to have it for two weeks at least. They cannot guarentee that they will pay for the rental car costs which will amount to at least $350 at $25 a day. This car only has 35,000 miles on it.
2003 Nissan Murano SE 4WD has several issues. Firstly the right side sun visor clip is defective and will not hold visor in place: 3 trips to dealer have not resolved this issue as they never have the part. Secondly the cvt transmission presents a problem on holding the vehicle in place on a uphill incline...if you don't brake, the vehicle just rolls back, as opposed to standard auto transmission which locks, and prevents significant rollback.
A D V E R T I S E M E N T S
- Nacogdoches, TX, USA