The contact owned a 2022 Nissan Maxima. The contact stated that while her granddaughter was driving at 40 MPH and attempting to stop at a stop sign, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop. As a result, the driver swerved in an attempt to avoid a collision, side-swiping the vehicle ahead and colliding with 3 light poles before coasting to a complete stop on the shoulder of the roadway. The air bags did not deploy during the impact, resulting in the driver sustaining minor injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. A police report was filed. The contact's granddaughter sustained nondescript injuries to her head and knees but did not seek medical treatment. The contact also stated that, though she was made aware that the driver of the other vehicle had reported injuries, the injuries and treatment were unknown. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Discovery Bay, CA, USA