Driver's Door Inspection
Voluntary Service Campaign
Campaign Summary:
Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the driverâ??s door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a driverâ??s door that does not meet Nissan quality standards.
What Dealers Should Do:
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â?? Open Campaigns I.D. PC768.
2. Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction.
â?¢ New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).
ï?§ Refer to NPSB15-460 for additional information
3. Dealers should use NTB20-087 to correct any vehicles subject to this campaign.
4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
