This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving in the right lane on a four lane interstate highway with good driving conditions and a 70 mph speed limit. The car was an enterprise rental. Adaptive cruise control uses the accelerator and brakes to maintain a safe distance to the car ahead. It is done by sensing the distance to the car ahead at about 5 car lengths then adjusting the accelerator and brakes as needed to maintain this spacing and avoid a rear end collision. The fault is seen in changing lanes. The cruise was set at 70 mph and my car approached a car ahead going 65 mph. My car's adaptive cruise decelerated to 65 mph. I steered into the next lane, and the space was not the requisite 5 car lengths, the car sensed a car closer than 5 lengths reducing my speed to less than 65 mph. My car was now slowing down below 65 mph in a lane with cars going 70 mph. I pressed on the accelerator, accelerating to 70 mph, avoiding a rear end collision. Enterprise did not inform me of the adaptive cruise features and operation. There was no warning sticker in the car stating: "turn off cruise control when changing lanes."
- St. Paul, MN, USA
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- Sunland Park, NM, USA