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Nissan TSB #Altima Maxima Lo
2017 Nissan Maxima
TSB Document:
Affected Component: SUSPENSION
- Summary
- Rear Lower Suspension Link Warranty Extension Dealer Notification In October 2019, Nissan launched a Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin). In the interest of customer satisfaction, Nissan is providing a warranty extension to certain MY2013 Nissan Altima vehicles that were not included in P9324 and certain MY2014-2018 Nissan Altima and MY2016-2018 Nissan Maxima vehicles in all states. On some affected vehicles, one of the rear lower suspension links may corrode and separate at the bushing joint area. Customers may notice a knocking or rattling noise from the rear of the vehicle or observe wheel misalignment on the rear wheel(s) if the link separates. Owners of eligible vehicles will receive a notification indicating their eligibility for the following: • Warranty extension for the rear lower suspension links of 84 months and unlimited miles to their current 36 month/36,000 mile New Vehicle Limited Warranty for a total of 120 months warranty coverage (without regard to mileage). • This warranty extension will allow for a one-time replacement of the rear lower suspension links with new parts and a four-wheel alignment if parts are cracked or broken. Voluntary Service Campaign (P9324) on MY2013 Nissan Altima vehicles registered in high road-salt-usage states will continue. What Dealers Should Do: 1. Verify if vehicles are eligible for this Warranty Extension using the warranty extension page of Service Comm. 2. Dealers should remedy any eligible vehicles subject to this warranty extension to ensure customer satisfaction using Technical Field Bulletin NTB21-045.
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