The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear Eagle rs-a tires, size P245/45R18. While the vehicle was being serviced for regular maintenance, the contact was informed that the tires had cracks in the sidewalls. She was further informed of a recall that applied to her tires. She called Goodyear and was informed that the recall expired, and then the Goodyear representative disconnected the call. The contact stated that she never received the customer satisfaction notification, even though she has owned the vehicle since February of 2007. The dot number and recall number were unavailable. The current and failure mileages were 52,000.

- Chattanooga, TN, USA

Notice of possible tire cracking condition received through the mail suggest looking at tires. Looked at tires saw no cracks.a few months later a tire was flat even though it looked like good thread wear and a second tire was slowly losing air. The flat tire had several cracks on the inner side of tire sidewall. We contacted the Goodyear company and they suggested going to a Goodyear dealer and have them inspect the tires. After going to the suggested dealer, they confirmed that all the tires were cracking and suggested not riding on them. The dealer said they had a file number for this inspection from Goodyear. The dealer also said the tire replacement would cost more than $1,100 and that was only an estimate.

- Fanwood, NJ, USA

2004 Nissan Maxima with recall on the Goodyear tires. Consumer states that the problem with his tires occurred a year before he received the recall. Consumer requested reimbursement and was denied because Goodyear said there was no proof of sidewall cracking on the receipt.

- Springfield, IL, USA

2004 Nissan Maxima would like reimbursement for tires. Consumer states that he had to replace tires due to sidewall cracking. Consumer would like reimbursement for the replacement. The consumer was denied reimbursement because he did not provide proof that the tires were replaced due to sidewall cracking.

- Philadelphia, PA, USA

2004 Nissan Maxima tires with sidewall cracking. Consumer states that Goodyear refuses to reimburse him for the replacement of there Eagle rsa P245/45R18 tires, due to sidewall cracking. The consumer stated when he first tried to get the tires replaced under warranty he was told the damage was cosmetic. Now for the second time Goodyear has denied the consumers claim stating he did not show proof that the tires were adjusted for sidewall cracking.

- Sachse, TX, USA

Purchased 4 Goodyear Eagle rsa tires in the past 2 years (2 purchased @ just tires and 2 purchased at gardena Nissan). Tires frequently lost air pressure. I went back to just tires and was told that it was because of the rims. I went back to gardena Nissan and they could not find anything wrong, so I purchased nitrol thinking this would solve the problem. The problem continued and I took it back, still no problem found. While driving I heard a pop, stopped and saw that the tire was flat. Turned into gas station on corner and attempted to put air in, tire would not inflate. Called aaa, tow truck driver removed tire and found 3 cracks, 1 of which had blown open. He said it as a manufacturer defect. A week prior to incident I received a recall letter from Goodyear for the same defect. I took tire to gardena Nissan and they said they could not do anything-I would have to go to Goodyear. I then went to just tires, they said the tire was defective but it wasn't covered under the recall because of the dot and they couldn't get authorization because Goodyear was already closed for the day. They also found that one other tire had the same cracks in it. So I purchased 2 new tires at the prorated rate. I contacted Goodyear the next day about reimbursement and was told that they would not replace the tires because they didn't fall within the recall criteria, eventhough they have the same defect.

- Buena Park, CA, USA

I rec'd a letter regarding recalls on tires on a 2004 Nissan Maxima informing of defected tire walls where the tires crack/split. My tires are now showing such damage, but, I have misplaced my letter indicating where to take the tires for replacement. Please send pertinent information as soon as possible so that I can have damaged tires replaced. Thank you. D. hamlet

- Baltimore, MD, USA

The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear Eagle rs-a, size P245/45R18 tires. While driving 55 mph, the vehicle began to shake. The contact inspected the vehicle and noticed that the driver side rear tire was flat. The dealer stated that the tires were defective. The contact replaced all four tires. The dot number was unknown. The failure mileage was 18,000 and current mileage was 28,204.

- Lima, OH, USA

2004 Maxima with cracks on the sidewalls of the tires. Customer states that the tires had cracks in the sidewalls and Goodyear further stated he is ineligible for reimbursement. The consumer was denied reimbursement because the information he submitted did not show proof that the his tires were adjusted for sidewall cracking.

- Tuxedo Park, NY, USA

2004 Nissan Maxima with tires with cracked sidewalls. Customer states that the dealer and the tire dealer would not replace them under warranty. When she received the recall they replaced the rear tires without question. The consumer received a denial letter from Goodyear stating, she had not shown proof that her tires were adjusted for sidewall cracking.

- Milton, NH, USA

2004 Nissan Maxima with Goodyear Eagle rs-a P245/45R18 with cracks in the sidewalls. Customer states that he had the tires adjusted to fix the cracks in the sidewall. The tire manufacturer sent the consumer a letter denying the claim. The manufacturer stated the consumer had not shown proof that the tires were adjusted for sidewall cracking. The letter also stated under the customer satisfaction program an original paid receipt was required to show proof of purchase with sidewall cracking as a reason for replacement.

- Terrell, TX, USA

I took possession of my 2004 Nissan Maxima in the first week of January 2005. I noticed a constant, but gradual tire pressure issue. I took the car to the local Nissan dealership and they indicated the tire had to be patched. I asked about the actual sidewall and they did not feel there were any problems involving the sidewalls. I took the car to an independent dealership that felt there was indeed some manufacturer problem with the tires. I called the dealership and they reported that there were no recalls and that the warranty would not cover this issue. They explained that if I chose to I could initiate a claim with both or either the good year Eagle manufacturer or Nissan. The good year Eagle installed on my Maxima had less than 11,000 miles and as the dealership was not amenable to reconciling their opinion on the tires to that of an independent tire inspection I decided the best course of action was to replace the good year Eagle tires with nokian tires. This replacement occurred on October 6, 2006 with only 11,000 miles on the tires. I was very hesitant to drive the car due to the tire pressure. I was filling the tires every two-three days to maintain some type of safety while driving. When I applied for the reimbursement on the Goodyear Eagle rs-a tires my claim was denied because there was no indication that the replacement was due to 'a sidewall issue.' Who in their right minds would willingly choose to replace 4 tires at once with brand new tires at only 11,000 miles if there was no safety issue"?" of course this is a safety issue and I wasn't willing to be involved in an accident to prove the point. The following is a website (just one of many) that notes the issues and lack of company response. www.consumeraffairs.com/tires/goodyear_tires.html. clearly the company is not correcting or reimbursing consumers for their faulty products. I spent what I consider to be a good deal of money to make my 'dream' car safe to drive. \

- Greensburg, PA, USA

The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear Eagle rs-a, size P245/45R18 tires. The contact noticed cracks on the sidewalls of all four tires. He received a recall notice in August of 2007 regarding the sidewalls. The manufacturer stated that they would only replace them if he could produce the failed tires. The contact felt that was unacceptable. The recall number was unknown. The current mileage was 65,000 and failure mileage was 25,000.

- Hanover, PA, USA

Sidewall cracks on all 4 tires (Goodyear Eagle rsa 245-45-18) on my 2004 Nissan Maxima were apparent at about 20-25,000 miles. I was verbally notified about this defect by the Nissan dealer, who recommended a complete new set of tires. I wanted a second opinion about the cracks, as there was still good tread left on the original tires. I took the car to discount tire co. They also said that the tires were cracked and therefore unsafe. I had all 4 of them replaced. Unfortunately, discount tire company didn't write the reason for replacement on my receipt (cracked sidewalls), and because of that omission, Goodyear has denied me any redress at all. To date, they still haven't even sent the original receipt back to me.

- Golden, CO, USA

2004 Nissan Maxima had tire failure due to cracks in the sidewall. Customer states that the tires had cracks in the sidewall which caused one of them to blow out. The tires on the vehicle were replaced. ** the consumer lost control of the vehicle and crashed into a guardrail.

- Kansas City, MO, USA

The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear Eagle rs-a, size P245/45R18 tires. While driving 35 mph, the front passenger side tire flattened and the vehicle vibrated. The contact changed the tire and noticed that the rest of the tires were cracked. Goodyear suggested that the cracks may have been caused by cleaning products. The contact purchased four new tires without being reimbursed. The dot number was unknown. The current mileage was 80,000 and failure mileage was 60,406.

- Waldorf, MD, USA

The contact owns a 2004 Nissan Maxima. Both rear tires began to crack on the sidewall. A recall notice was received from Goodyear, when he went to the dealer they stated that the dot number was not included in the recall. There was not a NHTSA campaign number. The tires were Goodyear rs-a size P245/45R18. The current and failure mileages were 61,237.

- Los Fresno , TX, USA

The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear rsa, size 245/45/R18 tires. While driving 15 mph, the driver side front tire blew out. The vehicle was towed to the repair shop and they stated that all four tires had cracks on the sidewalls. After 34,000 miles, the tires began to crack again. The VIN, engine size, and dot number were unknown. The failure mileage was 58,000 and current mileage was 92,000.

- Memphis, TN, USA

The contact owns a 2004 Nissan Maxima. The vehicle has Goodyear Eagle rs-a tires, size P245/45R18. The contact discovered cracks in the sidewalls of her tires. The mechanic informed her of a recall on the tires, but stated that hers were not included. The recall number and dot number were unknown. The current and failure mileages were 40,000. Updated 09/18/07

- Greencastle, IN, USA

2004 Nissan Maxima tires with blow out problems customer states that the tires has cracked in the sidewalls and had to be replaced**

- Fort Collins, CO, USA