SOFTWARE UPDATE FOR INFOTAINMENT ISSUES
SERVICE INFORMATION
When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is
necessary to verify the current software version of the AV Control Unit to determine if a
software version update is required.
Use the vehicle tables in this bulletin to determine the current software version, if the AV
Control Unit requires a software version update, and which procedure to use to update the
AV Control Unit.
The software updates in this bulletin are to address stability improvements and âbugâ fixes.
IMPORTANT: If the customer is experiencing a software related concern, refer to
NTB21-038 to verify if the customer concern is a hardware or software related issue. If the
concern is a software related issue, review the information in this bulletin to update the AV
Control Unit as needed.
