This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield of my Nissan Leaf spontaneously cracked without being hit by anything externally. Upon inspection, it's pretty clear that the windshield didn't crack because of anything hitting it from the outside (which is what the dealer claimed), since the outside of the windshield is still completely smooth. The crack somehow started from the bottom of the inside of the windshield and propagated itself across the entire windshield. When the car was purchased, my dealer recommended warranty purchase because of the fragile windshield, which suggested that the windshield design may be faulty.
I am in possession of NHTSA Recall 22V-048 for my Nissan Leaf, received on 04/05/2023. This recall remedy is in my opinion clearly deficient. Although a owner's manual supplement is included, the supplement does not: (1) replace the current, defective owner's manual (2) provide any way to mark the current manual to indicate that there's a problem and to refer to the supplement or (3) Even identify what page the problematic instructions are on. Even if someone follows the recall notice to the letter (which is to place the supplement with the owner's manual), someone looking up the instructions in the owner's manual for defrosting will not know to refer to the supplement instead of the original manual. This recall needs to be re-done, either by sending an entirely new manual (instructing owners to discard the old one) or at the very least to identify the affected page and provide a sticker to cover up the incorrect information and tell people to refer to the supplement instead.
- Falls Church, VA, USA
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- Troy, MI, USA