This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In January 2024, The rear camera on my 2019 LEAF SL PLUS failed to work. I took it to local Nissan dealer and they indicated that could be a loose connection. They accidentally tap on the camera and it return to function for a while. I reported this to [XXX] in January. An agent called me and after a month of evaluation he told me Nissan Consumer Affairs could not repair for me on this item. Their previous recall on the rear camera on other Leafs does not cover the this vehicle with this VIN number. My rear camera currently does not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The backup camera does not work correctly. It shows blank in stead of surrounding video. Sometimes closing the back cover again can fix the issue but most of time no video is displayed.
Infotainment system frequently resets. This occurs rarely at times while driving (inconvenient, not a significant problem) but it frequently occurs within 10 seconds of starting car at which time the backup camera cannot display. This is a safety concern because it means backing up without safety backup camera working.
Having issues with the back up camera it will randomly not work, showing a black screen instead of rearview. Other times the image is excessively dark compared to other surround camera views or has horizontal lines that interfere with view. Car is available for inspection. I have reported to the dealer multiple times. They have not been able to replicate. The problem is intermittent, dealer has not been able to replicate. Asked that I take video when it occurs which I have done. No warning lights or lamp or consistent pattern to warn when the issue will occur. Most recent incident noted below.
AFTER RECENTLY DOING THE RECALL UPDATE ON THE VEHICLE, I HAVE NOTICED THAT THE BATTERY PERCENTAGE LIGHT INDICATOR NOW SIGNIFICANTLY DROPS ITS PERCENTAGE SOMETIMES UPT TO 15% WITHIN A COUPLE OF MINUTES DRIVING AT A CONSTANT SPEED AND THEN WHEN SLOWING OR COMING TO A COMPLETE STOP THE BATTERY PERCENTAGE WILL INCREASE BACK ANYWHERE BETWEEN 10 AND 15 PERCENT WHICH LEADS TO DECEIVING THE DRIVER AND MAY CAUSE THE VEHICLE TO GO INTO SAFETY MODE. CONTINUES TO OCCUR EVERY DAY I USE IT SINCE IT IS A COMMUTER VEHICLE FOR ME. Unable to updload a video. Please email me correspondence so i may send a video.
- Porterville, CA, USA
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Car backup camera stopped working. Screen is black or showing green and pink static lines. Several months prior the car entertainment system would come on momentarily for few seconds when the car was off (not powered). other occasional issues related to blue tooth not recognizing phone ( not sure if all of these issues are related)
The issue with our car is that the Distance-to-Empty (DTE) calculation for miles remaining for battery charge is very inaccurate. This issue causes the car to prematurely alert the driver that the battery is depleted when it truly is not depleted. While not a true safety issue, it's a driver distraction that can certainly lead to a safety issue. Here's an example of the problem: 1. Fully charge vehicle- the DTE registers 223 miles remaining; reset trip meters. The LeafSpy application shows a 215.9 miles which appears the more accurate reading. 2. Drive 158 miles, the DTE now says only 3 miles remaining. (The DTE dramatically drops after 100 miles of driving each time). The car's historic miles/KWH is 3.9 and is consistent so issue is not related to lost efficiency. 3. Drive another 14 miles to 172 miles, LeafSpy indicates a 23.8% Battery State of Charge and 49.5 miles remaining to 2% charge 5. Check the math for LeafSpy: 216 - 172 = 44 miles 6. I have been auditing the car for a few months and LeafSpy is super accurate. The battery is good, the Nissan DTE calculation is not. We have taken the car to two dealers and have contacted Nissan EV Customer support (1-877-664-2738). I warned Nissan I was going to issue a report so things get documented more.
The rear view mirror camera does not display an image on the console. Visibility behind the car is very poor without this camera due to the car's design, creating a hazardous driving condition.
Backup camera issue On a fairly frequent basis the backup camera does not function. The other cameras (side mirror, front, etc) always work correctly. Closing the rear hatch "firmly" typically resolves the issue and restores the clrear camera function. Opening/Closing the rear hatch at some later point may or may not cause the camera to fail again.
The backup camera on our 2019 Nissan LEAF (VIN : [XXX] works sporadically. There's a recall for the same issue but it doesn't cover our model year. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2019 Nissan Leaf. On multiple occasions during hard acceleration the throttle would stick wide open and not release. 06/15/21, 06/29/21, 07/23/21, 10/01,21. I would have to stomp on the brake pedal and make several attempts before I could get the throttle to release. I have reported the issue to the Nissan dealership and on 10/02/2021 they diagnosed it as a braking issue and said they found no problem or faults. The issue is intermittent and has been reported by other Nissan Leaf owners. Very dangerous issue that needs resolved!!
I was driving down the freeway going roughly 70mph with pro Pilot cruise control enabled. The car sensed a car ahead and slammed on the brakes, but there were no cars in front of me and was almost rear ended by a car going 70+ mph on I5.
On Friday 5/22/2020 at 8:59 pm a 2019 Nissan Leaf was in motion driving at less than 7 miles per hours when the main screen displayed: 'warning: Service ev system powered reduced'. within seconds, the operator stopped the vehicle and took a photo of the screen. Immediately following the operator saw smoke coming from the front of vehicle. The operator quickly exited the vehicle. Very shortly after the vehicle was engulfed in flames. Fire department put the flames out. See attached photos of warning screen, trip report, vehicle on fire, and vehicle after fire was put out.
Leaf backup screen turns pink when in reverse. Unable to backup safely!!! called and drove Leaf to dealer who inspected the Leaf.. dealer said there would be a 'box delivered next week' and they would call me.
When the vehicle is in stop and go or heavy traffic, the air conditioning system throttles itself back to conserve power in the traction battery. Combined with the fact there are no rear seat vents (either in the console or the floor), it gets dangerously hot in the vehicle, especially in the back of the vehicle. According to Nissan, usa, this is the design of the vehicle. Temperatures of over 100 degrees have been recorded in my daughter's car seat while in traffic with the air conditioning hardly running or running at a very low power. According to Nissan, this is the only way they can meet their advertised epa range. Another area this problem effects is that when the windshield is foggy, and you are in traffic, it will not properly defrost causing a serious visibility problem. I have multiple videos of all of this. I contacted Nissan but they claim that the car is operating as designed. I am contacting the BBB lemon law section. My local representative has asked me to file a NHTSA complaint as they feel this is a serious safety issue.
A D V E R T I S E M E N T S
- Elk Grove, CA, USA