When we bought our car, we were led to believe that it was impossible to lock the car with the keys inside it; because the 'intelligent' key function would alert you to the fact that the key was inside and would not allow you to lock the car.
On Sunday afternoon, I unlocked the car, strapped my dog in on the back seat, placed my handbag, containing my keys, next to her and shut the door (I did not activate the locks). I immediately went to open the driver's door, to find it locked, as were all the other doors, with my keys, my phone and my dog inside the car.
Fortunately, I was parked at a friend's house and my husband was at home with my spare keys (albeit ill in bed and 30 miles away). I arranged for a taxi to collect my spare keys and drop them round, which took 90 minutes and cost me £100. During that time, my dog was trapped in the car.
I rang Motorline Nissan in Reading to report the fault and was told that I would have to pay to get the fault investigated. I find it unacceptable that Nissan are unwilling to investigate such a potentially dangerous issue as a gesture of goodwill.
I will be far more mindful, in future, to never leave my keys in the car. Â I hope I never have to read a news report of a dog or - worse still - a baby dying because they were trapped in a car by an unsuspecting driver who believed, like I did, that an 'intelligent key' would not allow itself to be locked inside.
A D V E R T I S E M E N T S
When we bought our car, we were led to believe that it was impossible to lock the car with the keys inside it; because the 'intelligent' key function would alert you to the fact that the key was inside and would not allow you to lock the car.
On Sunday afternoon, I unlocked the car, strapped my dog in on the back seat, placed my handbag, containing my keys, next to her and shut the door (I did not activate the locks). I immediately went to open the driver's door, to find it locked, as were all the other doors, with my keys, my phone and my dog inside the car.
Fortunately, I was parked at a friend's house and my husband was at home with my spare keys (albeit ill in bed and 30 miles away). I arranged for a taxi to collect my spare keys and drop them round, which took 90 minutes and cost me £100. During that time, my dog was trapped in the car.
I rang Motorline Nissan in Reading to report the fault and was told that I would have to pay to get the fault investigated. I find it unacceptable that Nissan are unwilling to investigate such a potentially dangerous issue as a gesture of goodwill.
I will be far more mindful, in future, to never leave my keys in the car. Â I hope I never have to read a news report of a dog or - worse still - a baby dying because they were trapped in a car by an unsuspecting driver who believed, like I did, that an 'intelligent key' would not allow itself to be locked inside.
- Sophie W., Reading, UK