VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION
INTRODUCTION
Nissan is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2011-2015 LEAF vehicles equipped with 2G Telematics Hardware to disable the 2G
Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Nissan
Connect EVTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues.
- Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor.
- For customers interested in the TCU update as opposed to deactivation, please refer to NTB17-015.
IDENTIFICATION NUMBER
Nissan has assigned identification number P7332 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
