I recently purchased a 2011 Nissan Leaf vehicle from a private party. I quickly noticed that my battery capacity was at 5 bars and the vehicle has 73300 miles. I also noticed the ev system warning light was on. I took the car to my local Nissan dealer and let them know that I was going to need a new battery but wanted to know the history of the vehicles battery because I believe that the degradation of the vehicles battery would fall into the severe category and because the vehicle was in between owners at the time no one took it in for a battery replacement. Currently in 2020 the 2011 vehicle is at 5 bars meaning that if the battery only lost one bar in the last year the battery would have to have lost more than 50% capacity within the timeframe that it would have been covered under the 8 yr/100,000miles extended warranty. They would not provide me with any vehicle battery information although the representative of the dealer did confirm that the warranty would have been in effect last year. They then quoted me $6600 for a battery replacement. After researching I found a letter from Nissan which states that the vehicle warranty would be effective for 2011 models with implementation starting sometime in spring of 2013. Nissan so far is not willing to repair the battery or assist in the repair although the warranty would have covered this issue. The vehicle has come close to turning off while I've been on the road. I am afraid of my cars battery dying while I'm on the road. It's my only vehicle.

- San Bernardino, CA, USA

The range meter on the right side of the dash shows incorrect range. I understood when people would say it depends on how you drive, but no matter how I drive there is no possible way for me to get the range the car says I have. If it shows 55 miles I can be sure to get between 20 and 35 miles before being stranded. I contacted Nissan for a warranty or service concern and they claimed it not to be a manufacturer defect.

- Racine, WI, USA

2011 Nissan Leaf, have taken it multiple dealers and done the update(s) required by Nissan, which actually made matters worse, regen is not working like had prior to the P3227 update. The biggest issue with the Nissan Leaf is the battery capacity and advertised claims. Currently charging 100% and getting less than 60 miles range. The warranty apparently after two class actions is 5 years 60,000 miles whichever comes first. All anyone at Nissan or the dealers can say is to wait until we drop the 9th bar. But from what the customer service rep told me, I needed to drop below 70%, which according to my calculations I have. But Nissan does Nissan math, each bar is weighted and the software update made adjustments that are mysterious to most. Nissan misrepresented the Leaf and with the poor battery chemistry failed to deliver as promised, and now these cars are practically being given away. Nissan does not cool the batteries properly and there could be a danger that they are not disclosing. This needs to be investigated further by NHTSA/dot

- Pasadena, CA, USA

I purchased my 2011 Nissan Leaf in September of 2012 from stadium Nissan in orange, California. I quickly learned that this vehicle was not built for my 69 mile commute(4.9 miles per kwh), but was able to adapt and make it work until a job change in October of 2013. My 10 year old son and I were rear ended shortly after our move to turlock, California. My Nissan Leaf held up very well to being rear ended at 45mph by a full sized Chevy Silverado; as I drove it away and the Chevy was totaled. My son and I both received concussions from the accident, and unfortunately he is still faced with memory loss. My Leaf was taken to alfred matthews collision center for repairs, and sent to central valley Nissan to have the batteries removed and reinstalled before and after the body repairs. The repairs took more than 2 months to complete, and my Leaf has never been the same. My Leaf will no longer get the 69plus freeway miles that I drove before the accident, and will now only get 40-50 city miles per charge (3.8 miles per kwh). I have taken my Leaf back to central valley Nissan at least 6 times in the last 8 months, and even had one of the two Nissan Leaf mechanics evaluate the issues. Aaa was willing and ready to total my Leaf based on this drastic performance issue, but they were told by central valley Nissan and the Leaf mechanic that my Leaf is performing within specifications for a 2011 Leaf with 35,000 miles. I find this hard to believe based on your epa estimates of 106 city / 92 highway (I am curious if other Leaf owners know that when their vehicle is 3 years old and has 35,000 miles; they will only get 40 miles per charge).

- Turlock, CA, USA