This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact rented a 2021 Nissan Kicks. The contact stated that while driving at a slow speed in heavy traffic, the vehicle inadvertently lost motive power. After coming to a complete stop and shifting into park, the contact became aware that the transmission had seized, and the gear selector was unable to shift back into drive. Upon having the vehicle towed, the tow company was only able to shift the gear selector into reverse. No warning lights were illuminated. The vehicle was towed to the rental company's service center for repair; as a result, the diagnosis of the failure was unknown to the contact. The manufacturer was not notified of the failure. The failure mileage was 54,000.
- Orange, CA, USA
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- Orange, CA, USA